We picked this hotel because other travelers recommended on Tripadvisor and we weren't disappointed. The location is the best you can expect if you are a tourist. The hotel is modern and so are the rooms. The staff was very helpful

I will be back to this hotel! I found this hotel through TripAdvisor, but did not know much about Munich so it was a somewhat random choice. This hotel was not only in a perfect location (around the old town of Munich...shops...Marianplatz...beer halls), but it was a really nice facility. The rooms were quirky (very cool and functional furnishings) and the staff was very friendly. The hotel felt like a mix of upscale and hip. I look forward to bringing my wife to this hotel on my next visit to Munich...she will love it.

My family stayed in this hotel for three nights in mid-December. This hotel is near the Viktualienmarkt and Marienplatz, which is a huge plus location-wise for Christmas markets. The Marienplatz subway stop is also quite useful for heading out to other parts of town. Our Louis Room was large and modern. The toilet was in a separate room that had no sink and was about 15 feet from the bathroom, which is not ideal. Most of the staff were helpful, but the woman who checked us in seemed irritated that we had arrived. Also, my wife was sick one day and stayed in the room. During the third time that my wife was interrupted while trying to sleep (the "do not disturb" sign was not completely effective), a member of the hotel staff asked if there was anything they could do to help make her feel better. When we suggested that they replace the two bottles of water that came with the room, the staff woman replied that complimentary water was only provided on the first night. When I went to purchase water out of the mini-bar, one of the bottles' labels was covered with mildew, which was gross. These were exceptions to the norm—most of the hotel employees were friendly and helpful, the room was clean, the bathroom was large, and the room service meal was tasty. Overall, a clean and mostly friendly hotel that just needs a little improvement in its interactions with its guests.

I stayed in this hotel for 3 nights at the start of December for the Christmas markets. The location of the hotel is fantasic with the Viktualienmarkt on your doorstep and Marienplatz just around the corner. I had read the main entrance is slightly difficult to find so I had researched this in October during another visit to a town nearby, I'm glad I did. One you know where it is,I didn't have any issues. The lift out to the Viktualienmarkt is very handy.
I booked a courtyard deluxe room that was on the 5th floor. The room had a great view over St. Peter's spire and hearing the bells ring during the day were wonderful, not too loud. The 1st bells I noticed were at 7am. The duoble glazing made them plesant to listen to.
We were lucky to arrive on St. Nikolaus night, 6th December and got a present on our pillows.
The room was layout was very nice altohough we did not find the bed as comfortable as the previous night in the Sheraton Carlton Hotel in Nuremberg.
I am still trying to understand if a king size quilt is a British thing as most beds in Germany come with these quilts for one, each on a big bed.
Our room came with a glass panel between the bedroom and shower that let you watch your partner wash behind their ears is you wished but a curtain was available to be pulled over the window.
One afternoon I had a luke warm shower as the hot water wasn't working but as soon as it was reported I had a technician up to my room at it was sorted out very promptly.
I didn't dine in the hotel for breakfast or dinner as I wished to try out a few new restaurants in Munich.
At the end of the day, no matter where I stay I ask myself the simple question "would I go back".
For this hotel, I'm sorry to say that I would say no.It just didn't have the comfort factor for the price I paid. Location great, staff very attentive but I was looking forward to getting more.