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“Good location” 4 of 5 stars
Review of Schlossrestaurant Neuschwanstein

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Schlossrestaurant Neuschwanstein
Neuschwansteinstrasse 17, 87645 Hohenschwangau, Bavaria, Germany   |  
Hotel amenities
Ranked #3 of 6 Hotels in Hohenschwangau
MIAMI
1 review
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good location”
4 of 5 stars Reviewed December 22, 2013

We stayed here 1 night. The walls are paper thin !! We asked for a private room but our room was in front of the shared bathrooms and showers!!! We couldn't sleep and could hear everyone in the hallway!! Ask x a room away from the shared bathroom!! Service was good!! Food great!! After 5pm you are in your own, no one will b there to assist you.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 reviews from our community

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    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Phoenix, Arizona
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 10, 2013

My husband and I stayed here for one night during our trip to Germany, and overall we enjoyed our experience. I should note that we were backpacking during our trip with no car and it's a steep walk up for nearly a mile with a heavy bag, for anyone in a similar situation. However, it is SUPER close to the castle! We showed up at a busy time, but were helped and shown to our room quickly. I think we were in room 3 (whichever one is the Linderhof room), and really the only noise we heard were people going to/from the shared bathrooms across the hallway. We had private facilities, which were sufficient although the shower was tiny. We had standard German fare for lunch, and tried the quattro formaggi pizza for dinner which wasn't what I was used to in the states - they put the cheeses in their own sections, vs. mixing them altogether.

We followed the advice of another reviewer and didn't get our castle tickets at the bottom; we got the discount voucher from the inn and went to the info desk at the castle which was super easy.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 30, 2013

I was taught that unless I had nothing nice to say, not to say it at all, but in this case, I will make an exception. I never stayed at this hotel. We arrived at 18:15, exactly 15 minutes after the check-in time of 18:00. No one answered the 'night bell', and no one answered the phone, despite our numerous attempts to reach someone. We had been in a (thankfully minor) car accident, gotten lost, and frankly it was a miracle we were only 15 minutes late. We were charged the 48euro no-show/cancellation fee despite the fact that we were 15 minutes late. Not a soul to be found to help us. What an incredible disappointment and poor showing in hospitality management. Major disappointment. Don't stay here if you think you may be even a minute past 18:00 in arriving, or you'll be out of luck.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
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California
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 16, 2013

We stayed one night to visit the castle. Couldn't have asked for a better location, as you can drive up the hill to the restaurant (if you're staying there), and then it's a 5-7 minute walk up to the castle. We were even able to walk up there at night. The hotel room was small, with the shower and sink in the bedroom, and the toilet in a small closet type room, but it was clean and we slept comfortably. Breakfast was okay, nothing great. Also, the restaurant closes at six, so you need to check in before then as the waiters check you in. Once there, you get a key to come and go as you please.

Room Tip: Only three of the rooms have on suite facilities. The rest are shared.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 16, 2013

Stayed at the restaurant/hotel for one night in October 2013, and had the pleasure to wake up the following day after it snowed!.
First, the restaurant review. Food is good, typical German fair with Frankfurters, Spatzel, potato soup. Also plenty of pizzas. Price is good, service very good and attentive. They can get overwhelmed during lunch time, especially if it rains and visitors to the castle decide to eat there, but overall, good service.

Be aware that the restaurant closes at 6PM.

The hotel - highly recommended if you want to stay near the castle. Parking is free, plus the restaurant gives you a piece of paper which allows you to drive up and down as often as you like, passing walkers & horse drawn carriages when ever.
There is NO check-in desk, so ask for one of the servers to help you.
The rooms are basic but comfortable. Bathroom is ok. Our room was #5 which was next to the office. When we checked in they were kind enough to turn their music down and close the office door. I could smell cigarette smoke from the office which was slightly noticeable in our room, but nothing major.
Outside our window were also a set of bright flood lights aimed at the castle. We were afraid that this would lit up our room at night but when I woke up in the middle of the night, it was pitch dark so they do switch these lights off.
The walls in the room were nicely decorated with old images, but there was some damage to the decorations, presumable caused by previous guests. The bed is a bit of weird contraption plus the sheets were some kind of rough material, which can make for a rough sleeping night, but overall it was ok.
The restaurant closes at 6PM which means there is no room service or anyone else after 6. You are given a key to let yourself in and out of the hotel. Overall, the rooms are great, excellent location (few minutes from the castle) and worth the money.

HINTS AND TIPS - the hotel gives you a discount voucher to the castle. Don't go down to the village to redeem, but go up to the castle and go to the Information desk to buy your tickets.
Breakfast is included and very nice, but go early (8-9am) if you can. There are only 11 rooms so only a limited amount of food will be put out, and not replenished.
LOCK YOUR DOOR when you are in your room. I keep repeating that this is a restaurant with a few rooms, so old style. Our room was next to the office and we had someone walk in without knocking (small child).
Book a room with bathroom, unless you are on a strict budget. This gives you privacy and flexibility.
If you decide to eat at the restaurant, start at around 4.30PM as they close at 6PM, but down in the village and nearby towns are plenty of eating establishments open till late.
There is a vending machine on the floor, but I did not check to see what they sold. (beer?) but if you crave any late night snacks, you have to go to the village below.

Worth a night just to be close to the castle. We got up at 7am to walk in the snow to the castle and beat any crowds. The only thing missing is maybe a tea/coffee maker in the room, but overall a great place.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minster, Ohio
Top Contributor
183 reviews 183 reviews
63 hotel reviews
Reviews in 70 cities Reviews in 70 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 13, 2013 via mobile

We needed lunch following the Neuschwanstein Castle tour and this place is only about 10 minute walking on the way down the mountain. The staff was nice, but very busy. The menus were English and Japanese to assist my travel partners. It was all great and the food was furnished very quickly. I mean really quickly. Maybe 10 minutes after all 5 of us placed completely different orders. I will stop here each time I tour the castle.

Stayed October 2013, traveled with friends
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florida
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 15, 2013

We loved the little hotel located 5 minute walk from Neushswanstein castle. it is a 250 year old former home. the 10 bedrooms are all decorated differently and are charming. we had a room without bathroom. it wasn't an issue at all. the facilities were next door. Breakfast was a little lacking. we did not eat in the restaurant, but it is popular with people coming and going from the castle. they have hotspot for internet service, but we couldn't log on.it's a mile up from the street level, so driving past all those people walking was priceless!they give you a special key to the side door so you can come and go as you please after 6pm

Stayed September 2013, traveled with family
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Additional Information about Schlossrestaurant Neuschwanstein

Address: Neuschwansteinstrasse 17, 87645 Hohenschwangau, Bavaria, Germany
Location: Germany > Bavaria > Swabia > Hohenschwangau
Amenities:
Hotel Style:
Ranked #3 of 6 Hotels in Hohenschwangau
Price Range (Based on Average Rates): $
Number of rooms: 6
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Also Known As:
Schlossrestaurant Neuschwanstein Hotel Hohenschwangau

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