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“It's all about service” 4 of 5 stars
Review of Hotel Mueller

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Hotel Mueller
Alpseestrasse 16, 87645 Hohenschwangau, Bavaria, Germany   |  
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Hotel amenities
Ranked #2 of 6 Hotels in Hohenschwangau
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
40 helpful votes 40 helpful votes
“It's all about service”
4 of 5 stars Reviewed October 19, 2013

The hotel is wonderfully situated between the two castles that is the reason to visit Hohenschwangua and does have parking on site which will definitely be appreciated on a crowded day. Our room was larger than expected with a wonderful patio overlooking the small town. The hotel made all the arrangements for our visit to both castles, gave great advice as to when to go to avoid the busloads of tour groups and generally made the entire stay enjoyable. We had a lovely dinner our first night there with great service. The hotel personnel completely understands that its location optimizes customer visits and the entire staff provides exceptional service with a smile.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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468 reviews from our community

Traveler rating
    316
    118
    25
    4
    5
See reviews for
131
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 12, 2013

Hotel Mueller is all about location location location. I didn't realise just how close we would be to Neuschwanstein Castle when we booked this hotel. Whilst the hotel is a little bit older and dated in style, the room was comfortable, service excellent and hotel food very good. Parking is available at the hotel for guests and the hotel itself is located right within a very busy tourist hub for the Castle.

Room Tip: Get the horse and cart up to the castle and buy your castle entrance tickets from the hotel, crowds...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 10, 2013

We drove in at night and were treated to a gorgeous view of the lighted castles. The hotel is in the most convenient location to view the two castles.

Upon check in (after 9 pm) we were delighted to learn that the hotel would order the tickets for us and we could pick them up in the morning!

The hotel was clean and cute, but the rooms could have be nicer. Although, this is most likely a one night stay for most people so I suppose the room does not need to be a luxury one.

We did sleep with the window open since it was a bit warmer than we expected and we could hear occasional conversations as people walked by.

**Note, we were there on a Friday in September and they hold concerts in Neuschwanstein on Friday and Saturday nights. We were too late to attend, but it would be worth going back for.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
Top Contributor
83 reviews 83 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 10, 2013

The hotel is located right at the base of Neuschwanstein so it makes it very convenient. Parking is included for hotel guests, so you can save some $$. The hotel staff is friendly and was wonderfully helpful, conversing easily in English. We were fortunate enough to have tickets for a Wagner Opera in the Sangersaal in the Castle. (One week in September every year there are live performances). The room was adequate and spotless. Breakfast was a nicely done buffet and was included in the room. This is a great hotel to stay at to get a jump on visiting the castle in the morning before the stream of tour buses start to arrive.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Raleigh, North Carolina
Top Contributor
101 reviews 101 reviews
35 hotel reviews
Reviews in 49 cities Reviews in 49 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed October 9, 2013

Here's the 1,2,3s...

1. Old style room that seems to be kept fresh and clean.

2. VERY helpful desk staff with great information and they will even pick up your reserved castle tickets for you so you don't have to stand in line.

3. Bed is mostly worn out (concave in the center). Some residual noise from other rooms above/beside you.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 4, 2013

I chose this hotel because of the great reviews. It met all expectations. Of the 8 places we stayed during our trip to Germany, Hotel Mueller was my favorite. We arrived after 9 pm, but the staff was able to seat us for dinner in the restaurant before it closed for a private event. Our room was very roomy and comfortable. As I had read in previous reviews, we were able to order tickets that evening at the reception desk for the 2 castles. By 8:15 am the next morning, we had tickets in hand without the hassle of standing in line at the ticket center (which is conveniently located next to the hotel). The only things that could diminish my 5-star review: the hotel's private parking lot will only accommodate about 15 vehicles and the breakfast buffet did not offer as much variety as I would have liked, but we did not leave the table hungry. I would definitely stay at the Hotel Mueller again.

Room Tip: Ask for category "A" which is "Superior rooms with ensuite facilities, balcony, terra...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

What can I add that have not been stated by other readers. They are all true. Highly recommneded. We traveled throughout Germany and Austria by car and this was one of the best places we stayed. Check in was fast and efficient. They booked the tickets so you don't have to wait in line. Wonderful staff and hospitality.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mueller

Address: Alpseestrasse 16, 87645 Hohenschwangau, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Swabia > Hohenschwangau
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 6 Hotels in Hohenschwangau
Price Range (Based on Average Rates): $$
Number of rooms: 42
Reservation Options:
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Also Known As:
Akzent Hotel Hohenschwangau

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