We have used this hotel many times over the past 6 or so years and have seen a slow deterioration in the service. The front desk staff are usually very efficient and courteous but the service in the bar and restaurant has fallen well below the standard we expect from Accor. The staff are very "matter of fact" and seem to have a "don't care' attitude and the prices are high. Most times we use the hotel we go outside to eat and drink because of the unwelcoming feeling we get in the hotel. This was different several years ago. It is a pity because, other than that, this is one of our preferred Mercure Hotels. However we will probably stop using the hotel in future.
- Official Description (provided by the hotel):
- The family friendly 4 star Fuerther Hotel Mercure Nuernberg West has 129 rooms, terrace, outdoor swimming pool and WLAN. It is only 50 m from the A73 motorway, 2 km from the centre of Fuerth and 9 km from Nuremberg airport and the centre of Nuremberg. The hotel features 8 conference rooms on the ground floor and 150 free parking spots. Relax while enjoying a cocktail in our Lounge and spoil yourself with international and regional specialities in our restaurant CHLEO. ... more less
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- Also Known As:
- Fuerther Mercure Nuernberg West
- Fuerther Hotel Mercure Nuernberg West Fuerth, Germany - Bavaria