My husband booked this hotel after reading positive tripadvisor reviews and were blown away by the hospitality and convenient location of this hotel. We stayed for three nights and absolutely LOVED it...so much that we both agreed we could get used to the luxury! We don't usually splurge on hotels but did for this portion of our trip and we don't regret it. Sorry, but this review is going to be long because we enjoyed it so much!
Some people complain about this hotel catering to Germans and Austrians, and I see where they say this, since their website and pamphlets are mostly in German (and aren't really offered in English or any other language). However, you are in a small town AND you're in Germany! I have nothing but positive things to say about Hotel Edelweiss' staff. We had an easy check-in and check-out process with Sebastien, and he was so energetic and helpful. We loved Liza, who helped us get around town every morning, and provided pre-printed bus schedules and recommendations on which mode of transportation (walk, bus, or taxi) was ideal. The breakfast staff and housekeeping staff were all professional and very friendly (every time you passed an employee in the hall, they'd take the time to greet you with a smile and "morgen" or "hello").
We didn't plan ahead and schedule any spa services before our arrival, but will do so in the future. We stopped by to check it out and ask whether they had a spa menu in English (they don't), since the brochure in the room was only in German. We were able to figure out what most of them were on our own, but the staff was helpful with explaining them further and answer any questions. We only had a few hours free and unfortunately, they weren't able to fit in a double booking (our fault, not theirs).
The floor of saunas was AMAZING! However, this was my first time going to a "naked spa" and this one is also "coed," (what can I say, we Americans aren't as progressive and open about nudity). I was nervous but once I realized no one else was self conscious, I stripped down and enjoyed the relaxation in their various rooms. Make sure to go into the big sauna that is accessed from the patio...the hot-cold felt wonderful. They provide robes and slippers and even a bag full of pool/sauna towels (very nice perk). There are also ample showering facilities so that you can rinse off between saunas.
The indoor swimming pool was big and not busy (most of the time we had it to ourselves). One night, they had a drop-off-your-kids swim lesson and the pool was invaded by kids in floaty wings, but it was cool to see they have such services for families and allow the parents some alone time. Our favorite spot in the hotel was the rooftop hot tub. AMAZING views. The water temperature was perfect for us...to most it was colder than they liked, but we loved it because it didn't make you sweat and you could stay in for hours (seriously, I think we averaged 90 minutes a day). And you also feel the difference in how cold you are when you get out! We even stayed in it while it was raining heavily outside. We wish the timer on the whirlpool was longer than 5 minutes...but just got used to having to push the button every 5-10 minutes.
The breakfast buffet
Best buffet of the trip and of any hotel I've stayed at. It was HUGE. Tons of meats, cheeses, and breads. About 6-8 kinds of fresh juices. Delicious croissants and pastries. We definitely pigged out.
We walked to the train station to catch the bus to Eagle's Nest and that Salt Mine tour...about 10 minutes from the hotel. It's an easy downhill from the hotel, but steep uphill walking back. If you don't feel like walking, it only costs about 7 Euros. The hotel provides a card that grants free bus transit (for everywhere but the top of the Eagles Nest...you can get to the Dokumentation Museum for free, but have to pay for the ride up/down Eagles Nest).
The hotel is connected to the shopping square...including shops full of outdoor apparel and shoes, ample restaurant choices, an ATM (which is a luxury...get CASH when you can, since most stores only accept cash...the most convenient location to put an ATM--the train station--didn't have an ATM and you could only get cash "in town"), and an awesome specialty grocery store we found (cash only...which meant a quick trip to the ATM when we realized we wanted to buy more than we had). I have no idea what the name of the place is, but we spent a pretty penny putting together a delicious picnic of local wine, cheeses, meats, fresh grapes, crispy "bread" that was more like a cracker, and chocolate. Definitely don't regret the splurge. The front of the store offers tons of fresh produce, so make sure you stop in for all their goodies!
We can't wait to return to Berchtesgaden and Hotel Edelweiss. Next time, we'll stay longer!
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