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“OK - but some things could be better...” 4 of 5 stars
Review of Hilton Garden Inn Stuttgart NeckarPark

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Hilton Garden Inn Stuttgart NeckarPark
4.0 of 5 Hotel   |   Mercedesstr. 75 | im Carl-Benz-Center, 70372 Stuttgart, Baden-Wurttemberg, Germany   |  
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Ranked #19 of 151 Hotels in Stuttgart
Certificate of Excellence
Doha
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“OK - but some things could be better...”
4 of 5 stars Reviewed October 8, 2012

Stayed in January this year with family for one night. Some things were very good especially for the price - staff were helpful and friendly, rooms were decent size and clean.

Some things could improve though - primarily breakfast was not great. Quality of the food was average at best.

Do also be aware that the hotel is out of the central city. Very handy though to the Mercedes and Porsche Museums.

Parking is also a bit of a walk. You can drop your bags off, but then they charge for parking and it is a bit of a walk to get to and from your car.

The hotel is also right beside the football stadium so I would not like the be staying there on a football day (unless of course I was staying to see a football game).

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ExpatNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 reviews from our community

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UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 30, 2012

We were really impressed with the room in the hotel as for the price we paid (€135 for a family room incl breakfast) we were expecting it to be much more "economy" like. OK, the facilities probably aren't as extensive as a more expensive hotel but the room was VERY roomy for the four of us. The double bed and the two singles were split by a divider containing the TV which gave it an almost suite like feel. There was plenty of rooms for seats, an office area and a huge cupboard area for our luggage. There were automatic external blinds which stopped any light for anyone who needs a good sleep the next morning.

A great feature for us was the sauna in the bathroom. The bathroom itself was a lovely Villeroy and Boch suite and there was a full size sauna that we could all fit in. Make sure you don't press the big red button whilst in the sauna otherwise you'll be getting a call from reception within a few seconds to check everything is OK :-)

The beds are really comfortable. They've got some kind of air pockets in them that can be adjusted and I have to say I slept really well that night although that could have been due to the drive down from Calais.

Predictably breakfast was great as well. The egg, bacon, sausage etc was as good as I've ever had outside of the UK and the continental looked good with a lot of choice too. They even had a waffle maker where you could cook your own from scratch.

The underground car park was secure in that there are barriers to stop people driving away but it is is possible for non guests to walk in so I wouldn't have felt comfortable leaving my luggage in there with the tell tale foreign number plates. There were also dark areas with lights off when we arrived which couldn't be activated although I did notice the next day that the same areas were now working.

The luggage wasn't a problem though with the Receptionist happy to get a trolley take it to our room even though it was approx 2300 and he even came back ten minutes later with my daughters mobile phone that she had managed to drop in the corridor.

The only downsides I can think of are the wireless reception was very sporadic but it is free so can't complain too much. Also Reception was clearly understaffed when we checked out with only one person serving and three parties waiting. However it was only a few minutes so nothing much to complain about there.

I would recommend this hotel if you need to go to this area of Germany. I am not sure how convenient it is for the city centre and I don't think there is a huge amount to do in Stuttgart but as a stopover on the way from Calais to Garmish Partenkirchen it was ideal and, if there was more to do in the surrounding area, I would have loved to stay for longer.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank leigho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 26, 2012

What was cool about this place was that there were complimentary drinks waiting for us, and also that the staff made a courtesy call to see if there's anything else that they could do to help once we had checked in, that was great.

Negative for me was that their beds were the most uncomfortable I've stayed on in our entire trip to Europe. Their beds are on wheels in the rooms as you'd expect, and both the beds were different heights... Thus the 2 beds made into 1 made sleeping a bit uncomfortable. Our room A/C's cooling function didn't work, so we were hot all night which was disappointing. Thought the Breakfast wasn't that great either, but hey, it's a cheaper hotel. Bathroom could have been cleaner. Some dude's (or chick's) beard stubble was on the Toilet Paper.

Also at the end on our checkout the staff member at the front desk asked how our stay was, and she kind of seemed offended when I told her the things I just told you... I didn't want to come across as rude I just said what I didn't like. Come on, if you aren't prepared to hear about the bad experiences then maybe don't ask?

Our experience wasn't bad overall, the real saver is how cool the staff were - mostly. It's a Business Hotel after all. Just stayed there for proximity to Merc Museum. Probably won't go back unless it's for a TPS reports convention or something.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 0582BNE_Ed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
154 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed September 25, 2012

Some distance from Neckar Park S Bahn station, about 15 minutes at a fast pace.
Hotel very modern, really close to Mercedes Benz Museum and the football stadium, too.
Room fine, breakfast ok.
The wifi was awful. It just would not work with my iphone, despite all the work arounds they offered me.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank steveblower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 13, 2012

All what you can expect from a modern business hotel - great facilities, little personal touch. Great for business, reception staff helpful and efficient. Next to the stadium, so better to avoid in case their is a big game. Fantastic stopover on my way to Greece.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 7, 2012 via mobile

Great place to room I had was quite large which was good. Breakfast was plentiful. Great location close to Mercedes museum and within a short drive to Porsche museum. Fantastic staff to help when ever required. English spoken generally well.

If I was in Stuttgart again i'd stay again

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Senoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2012

We stayed in room 327 during our visit (evolution superior). It has a king sized bed- with adjustable firmness), sofa bed, safe, iron, good internet, a/c and lots of storage. This is a large hotel that lacks the old traditional German charm, but after spending the past three weeks in those hotels with no modern amenities, this was a nice change. Our room faced the Mercedes Arena, no noise problems, nice short walk to Mercedes Museum. Front desk was always pleasant and helpful. Parking is charged extra, but parking garage is attached to hotel building. Breakfast offers a huge selection! Stuttgart also has a really nice zoo worth seeing!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Texastikigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Stuttgart NeckarPark

Address: Mercedesstr. 75 | im Carl-Benz-Center, 70372 Stuttgart, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Stuttgart
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Business Hotel in Stuttgart
#14 Luxury Hotel in Stuttgart
#15 Romantic Hotel in Stuttgart
Price Range (Based on Average Rates):
Hotel Class:4 star — Hilton Garden Inn Stuttgart NeckarPark 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Stuttgart Neckarpark Hotel Stuttgart
Hilton Stuttgart

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