WORST HOTEL EVER! I`ve been to many places and never written a bad review but this hotell deserves it!
We were a group of 30 people, that booked the same hotel as it was near the Porsche museum.
-- About the hotel --
- They did not clean the room each day
- Hotel room was ok
- 3th and 4th floor had no smell
- The WIFI was free but didn´t work or was to slow.
- The staff is very unfriendly especially in the receptions.
Example: We were in the lobby and ordered 10 coffee´s and the staff asked one of us to get him the cups from the restaurant as he didn´t have enough. :/
When we sat there, we asked if we could sit in the breakfast area which was empty at the time, they refused us from it and we had to sit in the lobby which is very small. As we were 30 people there together we sat there and talked, but it was to loud for them and they asked us to keep it down even though they only sat at the back office doing NOTHING!
---- Restaurant next door ----
Worst waiter ever, this Italian girl deserves a medal! We pre-ordered a table for all of us including a biff steak, potatoes and salad. We agreed that with the owner.
When we came there they didn´t have a big enough table so 5 of us had to sit at another table but this waitor was very angry at us that we were not sitting together as she had to serve two tabels now!
When we got part of the food, the steaks were Medium rare and some of the people wanted well done, she than was very angry again because we didn´t specify it before hand. But she never asked! And half of the steaks were not even done so she could simply tell the cook to do the rest of the steaks well done.
After the food we wanted to drink cognac, so I went to the bar and ask the bar tender there which Cognacs they have. She quickly ran to me and told me to sit down as i´m not allowed to be at the bar! :/ So i sat down and waited for her, she than come to us with a bottle of Courvoisier which had about 30 ml liter left in it and that´s all the Cognac they had and it was clearly not enough for all of us.
As we noticed that the hotel bar had few bottles we asked if we can buy it there and you can imagine what answer we got! NO NO NO that´s not possible!
So there you go! If you want to a friendly staff visit another hotel as this one sucks!!!!!
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- Also Known As:
- Stuttgart Achat Hotel