As all Mercure hotels, this hotel is genuinely good, nothing is missing, but it is somewhat plain. However, you are garantueed to have a good and comfortable stay.
The only thing I have to complain about here was the service at the restaurant. We went there quickly to have a glass of wine and the waiter was angry (and let us know that) that he got all cutlery etc but when we said that we do not need it since we are only having a glass of wine, he complained to us that we should have said that before. So, next time, I will carry a sign with me, probably a post-it that reads "I am only here for a glass of wine" that I will stick on my forehead once I enter the restaurant.
When we chose the wine (one red and one white for me), the waiter just said "Ja, I thought you would take this one". We asked why he said this and he replied that we simply look like such people. Not sure if this speaks against us or against the waiter!
So, in summary, hotel is good standard, service at the restaurant could be improved.
- Official Description (provided by the hotel):
- The newly refurbished 4 star Mercure Hotel Stuttgart Airport Messe offers 148 air conditioned rooms with pay TV and telephone. The hotel features one restaurant, four meeting rooms, a bar and a pay parking garage. Stuttgart airport and the new exhibitioncentre are 4 km, the city centre, the stadium and the Cannstatter Wasen showground are via highway B27, only 12 km from the hotel. Well known companies are close as well. Free airport shuttle upon request. ... more less
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- Also Known As:
- Accor Hotel Stuttgart Airport Messe