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“Enjoyable and relaxing weekend” 4 of 5 stars
Review of Pullman Fontana Stuttgart

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Pullman Fontana Stuttgart
4.0 of 5 Hotel   |   Vollmoellerstr. 5, 70563 Stuttgart, Baden-Wurttemberg, Germany (Formerly Mercure)   |  
Hotel amenities
Ranked #5 of 152 Hotels in Stuttgart
Certificate of Excellence 2014
1 review
“Enjoyable and relaxing weekend”
4 of 5 stars Reviewed October 24, 2012 via mobile

Stayed for two nights with my boyfriend during the beer fest in October. The location of the hotel is perfect as you're Half way between the airport and the city centre. The pool area is a great place to unwind. Rooms were clean and comfortable. The TV had very few if any English speaking stations.. not great for a hotel. Wifi is available but at a cost which I found surprising in this day and age.
Overall a great weekend with no major issues.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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637 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Wakefield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 16, 2012

Myself and a party of friends have just come back from the beer festival. We stopped two nights at the Pullman. The hotel was in an ideal location midway between the airport and beer festival. We arrived at midday to be told they were very busy the night before, our rooms would not be ready until 2.30. We thought a bit disapointing as we had our bags and wanted to get to the beer tents. We waited around the reception bar when we noticed a party of Americans arrive and were given their keys straight away. We went back to the reception and were also given our keys??
I booked a twin room for myself and a friend. When we got to the room it was a double bed!! I went back to the reception who took our keys back, no apology but kept me waiting about 15 mins while she checked our booking form and spoke to various people. Eventually came back and said all she could offer was a bed and a sofa bed. no reason why. The room itself was very clean, the beds comfortable. Didn't try breakfast as €20 is a bit steep. The staff around the hotel were very friendly, but i think some of the staff on reception could do with brushing up on how to treat customers.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yangon (Rangoon), Myanmar
Top Contributor
363 reviews 363 reviews
55 hotel reviews
Reviews in 41 cities Reviews in 41 cities
226 helpful votes 226 helpful votes
1 of 5 stars Reviewed October 15, 2012

I stayed in this place last year in July and find it this time reasonable priced. Hotel-room was organized by my sister with her credit card. This time I tried to organize it myself and as I do not have and dont want to have any credit cards I offered to pay in advance via bank-transfer ( in an email conversation with the reservation staff ).
What they offered me was a rate which is 139EUR for a small 26m2 room with breakfast for 2 person. The cheapest rate on their website is 75,75 EUR. On my question why they offer me only 139 EUR per night they stated it is because I do not want to pay per credit card.
I stayed in many places all over the world and mostly I get the best rates without even paying anything in advance ( Shangri-La in Bangkoj or Mandarin Oriental in Singapore for example, and this are 5*-houses ) nor having a credit card.
Same occured currently with a ADINA Apartmet Hotel in Hamburg, there was no problem at all, I got better rates than the cheapest offer on their website paying in advance via banktransfer ( full review will follow after my visit there end of December 2012 ).
It may be the policy of Arcor hotels to handle their busines like this - for me is this, knowing first class flexible service all around the world, not acceptable at all.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Service
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Norwich, United Kingdom
Top Contributor
82 reviews 82 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 1, 2012

Staying a bit further out of the city centre in Vaihingen wasn't a problem at all as there is a station for both the tram and S train right outside the hotel. Within 10 minutes or so you are in the city centre.

We had large, clean rooms with good views over the city and, whilst we didn't eat at the hotel in the evenings, the breakfasts (serve yourself buffet) were really good offering a wide range of both hot and cold food.

The staff were friendly and helpful and the service we received, excellent. If you want to be in the thick of it, this hotel probably isn't for you, but if you're after a quieter area with great access to the city centre, you won't go wrong here.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Cairo, Egypt
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2012

Not the first time in Pullman Fontana. A perfect hotel for both business and holiday.
High location, directly beside the S-Bahn and U-Bahn stations, overlooking a park and within 10 minutes walk to all the shopping you need.
Breakfast is excellent and the staff is very helpful, but they lack the smile.

Will stay there again.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WASHINGTON DC
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 21, 2012

I pulled into Stuttgart after a three week business trip to Africa on a Friday night. My room was ready as planned and very comfortable. I was in Room 1118, non smoking with desk, easy chair and double or queen bed. Nice bath and shower. Clean. Air conditioned.

The hotel has a nice restaurant (I ate breakfast and dinner there every night) and is on the U bahn or above ground rail "tube." Just a few stops to the city centrum.

You can also take the tube to the airport or flughafen and is about a 20 Euro cab ride from the airport. The hotel is at the Vaihnigan stop on the tube and is directly next to the rail line. My room overlooked the rail yards, but I did not get bothered with undue amounts of noise.

The neighborhood is nice. There is a wonderful park across the street from the hotel which I spent time in during the weekend resting up for my business meetings the next week. On the other side of the park there is nice business neighborhood of shops, homes and a three floored shopping center. The weekend I was there the neighborhood was celebrating Herbst or Fall, so there were street markets, music and festviities.

Lufthansa air crews stay at this hotel as well, which is a also good sign. The hotel has a nice spa and pool, which I did not have time to frequent and a "connectivity lounge" for internet if you need it.

I had my own laptop and got the Business Package, 25 Euros daily for internet and breakfast. I stayed four nights at the hotel and was very pleased. I will be back!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Jersey
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 20, 2012

First let me say that our room was clean, good sized and reasonably priced. The restaurant for the complimentary breakfast was also quite nice with decent selections and pleasant staff.
The problem was that the air conditioning was very inadequate (yes, Stuttgart was quite warm that week) and even after several complaints nothing was done about it. We were forced to sleep with the window open which was noisy. When we asked for a fan, we were given a fan without a working plug on the end-took 2 requests to get that straitened out. Also there is some type of external shade/awning on some of the windows and one of them had torn so that the wooden frame kept banging on our window all night when there was a breeze. That also took 2 separate requests before it seemed to get fixed.
Not sure if I would stay here again, it is very convenient to where we wanted to be, but the front desk could probably be more responsive.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Fontana Stuttgart

Address: Vollmoellerstr. 5, 70563 Stuttgart, Baden-Wurttemberg, Germany (Formerly Mercure)
Location: Germany > Baden-Wurttemberg > Stuttgart
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Stuttgart
#4 Romantic Hotel in Stuttgart
#5 Family Hotel in Stuttgart
#5 Luxury Hotel in Stuttgart
#6 Business Hotel in Stuttgart
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pullman Fontana Stuttgart 4*
Number of rooms: 252
Official Description (provided by the hotel):
The 4 star plus Pullman Fontana Stuttgart is 10 km from the international airport, the new exhibition centre and the city centre. 252 luxurious airconditioned rooms and suites. ... more   less 
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Also Known As:
Pullman Fontana Stuttgart Hotel Stuttgart
Accor Fontana Stuttgart

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