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“A Great Stopover Hotel” 5 of 5 stars
Review of Steigenberger Graf Zeppelin

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Steigenberger Graf Zeppelin
5.0 of 5 Hotel   |   Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany (Hauptbahnhof)   |  
Hotel amenities
Ranked #7 of 151 Hotels in Stuttgart
Certificate of Excellence
2 reviews
“A Great Stopover Hotel”
5 of 5 stars Reviewed July 23, 2014

We only stayed one night on our way to Southern Germany but were immediately impressed with the courteous and professional staff. They made sure we were relaxed and settled in to the hotel and then took great care of us throughout the stay. We could highly recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 24, 2014
Dear William,

Thank you very much for your kind feedback and the great recommendation of our hotel.

We are pleased to hear that your stop-over here in Stuttgart turned out to be such a success and we hope to welcome you back next time you will be in Germany.

With best regards,

Spiridon Sarantopoulos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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577 reviews from our community

Traveler rating
    250
    231
    56
    26
    14
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150
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed July 22, 2014

Went to the Grand Prix and had a night at this hotel before moving on!
We arrived early and all the staff were amazing and really helpful and answered all our million questions. The hotel is really well located opposite the main station making it perfect for travel around Germany if that's what you are doing.
We used the spa which was lovely and really clean and nice even if you are not having a treatment.
It may seem like a business hotel but we loved everything about it and the great staff who even let us store our bag for a few hours on the Monday before we caught our flight home, I would thoroughly recommend this hotel.

Room Tip: We were on the fifth floor so good access to the spa and had a lovely big room.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 24, 2014
Dear guest,

Thank you very much for taking the time to share your positive impressions about your stay with us here in Stuttgart.

It is nice to hear that you appreciated the time with us and took advantage of our Spa. We would like to thank you for your kind recommendation and hope to welcome you soon back for another visit to Germany.

With best regards,
Spiridon Sarantopoulos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TN
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 21, 2014

I stayed more than once in this hotel and Always had a pleasant experience.
In the past I had better rooms. This time the single room was tiny and thus a bit overrated for the night rate.
One thing to praise for this hotel is the superb noise insulation. All the rooms are very quiet.
Breakfast is also outstanding.
The hotel is very well located for the main train station and all local public tranport, and the city centre-pedestrian area is just round the corner.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 24, 2014
Dear Roberta R.,

Thank you very much for your honest feedback and the kind compliment for our hotel.

We are pleased you appreciate the hotel and thank you for your loyalty. Please visit us again next time you are in Stuttgart.

With best regards,

Spiridon Sarantopoulos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
1 review
4 of 5 stars Reviewed July 21, 2014

Location: Brilliant
Room: Very comfortable and nice size. Top floor with views to HB, Very good sound proofing,
Pool & Spa: Big Swimming pool with little terrace. 2 sauna: Finnish & Turkish. Pool open 6 am - 11 pm but sauna working after 10 am !
Staff: Very polite and helpful.
Bar: Lobby area...Nice sit down and enjoy couple of drinks. Quite expensive.
Comeback: Yes
Great hotel both business & Leisure !

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 24, 2014
Dear traveller,

Thank you very much for sharing your detailed feedback and for evaluating your stay with us.

We already look forward to welcoming you soon back and thank you for the kind recommendation.

With best regards,
Spiridon Sarantopoulos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2014

We recently stayed at the Steigenberger after staying at a hotel down the street. Unfortunately, though we heard that the Steigenberger was recently remodeled, the rooms fall short of a 5-star hotel. We haven't had much luck in this city with hotels, but there were some modern customs that were missing here, like using a king-size bed, rather than 2 side-by-side beds, each with their own blankets not big enough for a twin, much less a king-sized bed. In addition, gone were the top sheets so there wasn't proper foot coverage the entire night--our feet were actually cold. The carpeting feels old and somewhat dirty, and the showers don't have a full door, so the floor outside the shower gets dirty. The hairdryers are not strong, either. Otherwise, the hotel is satisfactory and well-located.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 17, 2014
Dear guest,

Thank you very much for sharing your feedback and evaluation of your stay with us.

We are sorry to hear you were disappointed about some aspects of our hotel as well as the experience in the city in general. We very much hope, that you will revisit Stuttgart again and would be pleased if you give us the opportunity to positively surprise you with our product.

Sincerely yours,
Spiridon Sarantopoulos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I can recommend this hotel. Location perfect, close to the railway station and the city centre. We arrived early but were told our room was ready for us and they had upgraded our room which was a great surprise and wonderful start to our break. The staff were all friendly and helpful especially Kerstin on Reception. My only criticism would be the towels in the bathroom they were certainly not of a 5 star quality and looked very old and discoloured.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 16, 2014
Dear guest,

Thank you very much for your kind feedback and the great evaluation of our hotel.

It is nice to hear that you could benefit from our perfect location. With pleasure I shared your compliments with Kerstin from our Reception team.

We look forward to welcoming you soon back to our hotel and remain

with kind regards
Spiridon Sarantopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
5 of 5 stars Reviewed July 8, 2014

Very nice hotel and highly recommended. Perfect location to shopping and restaurants and other outdoor activities.

Clean, quiet, elegant. Suitable for both business and pleasure stay. Close to public transportations.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review, July 10, 2014
Dear Anette,

What a nice feedback to your stay with us. We appreciate your kind compliment and shared it with the team.

Please visit us again in the future and let us welcome you soon back to the hotel-

With kind regards
Spiridon Sarantopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Graf Zeppelin

Address: Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Stuttgart > Hauptbahnhof
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stuttgart
#4 Business Hotel in Stuttgart
#4 Family Hotel in Stuttgart
#6 Luxury Hotel in Stuttgart
#7 Romantic Hotel in Stuttgart
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Graf Zeppelin 5*
Number of rooms: 170
Official Description (provided by the hotel):
The ,,Steigenberger Graf Zeppelin" is one of the top addresses in the swabian metropolis of Stuttgart. Following extensive remodelling, the hotel inspires guests with a mix of timeless elegance and modern design. The 117 luxurious rooms and 38 suites not only offer mere comfort, they also exude an ambiance in which you will immediately feel at home. Red lacquered surfaces create exciting accents against the elegant dark woods - while the warm colour tones, leather and fabrics invite you to simply sit back and relax. The rooms' technical equipment also leave nothing more to desire: flat-screen TVs with connections for notebooks and MP3 players are standard in every room category. Three restaurants offer Swabian kitchen to award-winning cuisine, an exclusive cigar lounge, a breathtaking spa, 11 modern conference rooms: the Steigenberger Graf Zeppelin is at the puls of the city. The WLAN is free of charge! ... more   less 
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Also Known As:
Steigenberger Graf Zeppelin Stuttgart
Steigenberger Graf Zeppelin Hotel Stuttgart

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