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“Terrible Internet!” 3 of 5 stars
Review of Leonardo Hotel Karlsruhe

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Leonardo Hotel Karlsruhe
4.0 of 5 Hotel   |   Ettlinger Strasse 23, 76137 Karlsruhe, Baden-Wurttemberg, Germany (Formerly BEST WESTERN Queens Hotel Karlsruhe) (Südstadt)   |  
Hotel amenities
Ranked #23 of 58 Hotels in Karlsruhe
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Terrible Internet!”
3 of 5 stars Reviewed April 26, 2013

I stayed for 5 nights at the hotel. I booked this hotel under the name "Hotel Leonardo". The room was clean and quiet but in need of an update. The bathroom could use some more amenities. There was no lotion, shampoo or conditioner supplied. The breakfast was very good with a good variety of items. The staff was very helpful and friendly. When I arrived the bathroom light was not working. I had to wait 2 hours for this to be rectified. My sense was that the staff did everything they could to fix this problem in a timely fashion. The internet was very bad. Weak at best or simply not working. Sending email was a constant frustration. Using Skype was an impossibility. Given the choice I don't think I would stay at this hotel again.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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147 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Bucharest, Bucuresti, Romania
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2013

Went on a business trip in july 2012 and stayed there for 2 nights.

Had a good night sleep in a clean room (non-smoking) and a very good breakfast (german style, with lots of meat :) ). It also has internet access (I don't know if it was free or the company payed for it).

This hotel is a good choice for business travel or for just to relax in one night.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lausanne, Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 6, 2013

OK for a business stay. Opposite the zoo and facing main road with tramway. Would not necessarliy choose for family stay though. Room (8th floor) was clean and bathroom had bath and shower. Breakfast cost 19 euros. A little pricey, but the food sets you up for the day and the staff were friendly and spoke good English. The hotel could benefit fom a good renovation.
5 minute taxi or bus ride from central station and walking distance to shopping district.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2013

Although only for a quick overnight stay en route back from skiing this hotel offered everything that we needed. Very comfortable beds an excellent breakfast and really helpful and friendly staff. Strongly recommended

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Zwevegem, Belgium
Top Contributor
143 reviews 143 reviews
37 hotel reviews
Reviews in 52 cities Reviews in 52 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed February 17, 2013

Our "usual" stopover hotel in Karlsruhe doubled it room rate for this particular night (congress) and we switched to Queens Karlsruhe which was just 100m across the street. Underground parking next door, correct check-in/-out, coffee/tea making facilities, ... all we needed for a good night rest and for a correct price.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fredericton, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 24, 2013

Stayed at the Best Western Queens in September 2012 for four nights, was a great location fr my needs. Close to the downtown core to explore the city, within walking distance of the train station. A very good restaurant with very good food. Staff in the restaurant were very good in assisting me as I speak no German. There is a great bar in the lobby for drinks and meeting new friends or old ones. My only complaint was they charged me 75 Euros on check out because I spilled a glass of wine. I did clean it up for most part and woould have easily been removed had I had a cleaning solution,seemed excessive an amount for a small spill but I paid it none the same as it was my fault. Otherwise great stay, great room. Would stay here again.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reading, UK
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 20, 2013

This hotel is well situated in Karlsruhe with easy parking and the tram stop just outside the front of the hotel.

The room I had was small compared to any room I have stayed in for many years.

The bed was super comfortable and the temperature of the room was easily controlled. I had a great sleep each of the three nights I was there.

I didn't use the hotel bar or restaurant, I don't eat pork so at €19 the price of the breakfast put me off.

The staff were universally friendly and the free WiFi worked really well for browsing.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Karlsruhe

Address: Ettlinger Strasse 23, 76137 Karlsruhe, Baden-Wurttemberg, Germany (Formerly BEST WESTERN Queens Hotel Karlsruhe)
Location: Germany > Baden-Wurttemberg > Karlsruhe > Südstadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Karlsruhe
#8 Luxury Hotel in Karlsruhe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leonardo Hotel Karlsruhe 4*
Number of rooms: 147
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Also Known As:
Best Western Karlsruhe
Karlsruhe Best Western

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