I stayed for 5 nights at the hotel. I booked this hotel under the name "Hotel Leonardo". The room was clean and quiet but in need of an update. The bathroom could use some more amenities. There was no lotion, shampoo or conditioner supplied. The breakfast was very good with a good variety of items. The staff was very helpful and friendly. When I arrived the bathroom light was not working. I had to wait 2 hours for this to be rectified. My sense was that the staff did everything they could to fix this problem in a timely fashion. The internet was very bad. Weak at best or simply not working. Sending email was a constant frustration. Using Skype was an impossibility. Given the choice I don't think I would stay at this hotel again.
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- Also Known As:
- Best Western Karlsruhe
- Karlsruhe Best Western