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“Best hotel for seeing Heidelberg” 5 of 5 stars
Review of Der Europaeischer Hof Heidelberg

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Der Europaeischer Hof Heidelberg
5.0 of 5 Hotel   |   Friedrich Ebert Anlage 1, 69117 Heidelberg, Baden-Wurttemberg, Germany   |  
Hotel amenities
Ranked #3 of 79 Hotels in Heidelberg
Spain
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
47 helpful votes 47 helpful votes
“Best hotel for seeing Heidelberg”
5 of 5 stars Reviewed July 16, 2011

The location of this hotel in the very centre of Heidelberg is superb. It also has a large underground park. The restaurant is one of the best I have experienced in Germany, both for food and service. All the staff throughout the hotel were extremely friendly and helpful. I loved the coutryard where you can sit and relax with a cold drink, next to the fountains. Our room was clean and comfortable, if somewhat small. My only complaint was that the air conditioning is not that effective, so we had to sleep with the window open, which meant a certain amount of noise from outside up until midnight. The breakfast buffet was good, but I would seriously advise the hotel to prohibit the use of mobile phones in the breakfast room, as this can seriously spoil a nice relaxing breakfast in beautiful surroundings for the other guests. Despite these annoyances, and bearing in mind that this is an historic building, I would certainly recommend this hotel to anyone, especially if you love good food.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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166 reviews from our community

Traveler rating
    96
    41
    17
    8
    4
See reviews for
24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
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English first
Tallahassee, Florida
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2011

Our room was clean and spacious, but the "queen" bed was actually 2 single beds pushed together with a gap in the middle that did not allow sleeping in the center. These beds are "very' firm and not particularly comfortable.
The air conditioning was so weak that we requested a fan. If it had not been provided, we would have left the hotel. The fan made it only marginally comfortable.
The breakfast buffet was very good and offered many selections, but beware the cost of $30.80 per person.
The hotel is in a good location for walking to the Old Town and to a good restaurant they recommended called Da Mario's (Italian)
The staff is very competent and efficient. Any requests were promptly attended to. Beware the cost of the personal Walking Tour they booked for us. It was $280.00 for 1 guide for 4 hours. We use private guides frequently in Europe and this is the most we ever paid.
I would recommend this hotel to a friend "if" they stayed there in cool weather and were not on a tight budget.

Room Tip: Get a Queen bed, not 2 singles pushed together.
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  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottetown, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 10, 2011

Great location in the downtown but the rooms we received are dated as another recent reviewer mentioned. Staff were attentive and genuine interested in our stay. Hotel was surprisingly quiet over the Easter weekend. Breakfast was fantastic but @ 22 EUR each gets expensive for a family of 5 there for a weekend... The pricing model needs to be updated to allow for family travels for the extras - too much nickel & diming for extra fees for internet / pool access, etc.

Maybe nice for a couple's weekend but for family of 5, not the best place to stay.

  • Stayed April 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Cologne, Germany
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 24, 2011

Having now visited this hotel, which some reviewers described in wonderful terms, we were left wondering if we had stayed at a different hotel. Whilst everything is very pleasant and the staff attentive, the hotel is just a little bit old and tired. The rooms were pleasant, but nothing special. The pillows were truly awful and everyone in our group of 5 commented on them affecting their sleep. As a top hotel, they pride themselves that "naturally with a hotel such as ours" access to the leisure facilities is not free for guests but 15 Euros per person per day is a bit excessive for a small indoor pool. Also, internet access is ridiculously expensive. As a guest, the hotel gives the impression that if you are interested in the cost of anything them don't come.

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton California
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 27, 2010

We stayed for 3 nights in early October and enjoyed every minute of our stay! The hotel has an old world elegant feel. We loved spending time in the lobby rooms and bar area. We highly recommend the hotel restaurant. The maitre d' and sommelier were outstanding and very helpful and treated us as if we were frequent guests. The food was superb as well. Our room had a courtyard view but was more towards the street than courtyard but that didn't bother us at all. The room was well appointed and maintained, and most importantly, clean. I loved the turn down service every night, bathrobes, slippers and clean sheets every day, can't get that in the States very often. We had ample to room for all our clothes and luggage considering that we had be traveling for several weeks and this hotel was our next to last stay of our journey through France and Germany. The hotel is a few blocks from the hub of the city and the river but a very comfortable walk and we enjoyed coming back to the quiet of our hotel after a busy day of touring, eating and shopping. If you are looking for a hotel with more excitement and nightlife, this is not the hotel for you. If you are looking for a hotel that demonstrates old world German charm, this is the hotel for you. We will be back for a future visit.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toorak
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2010

Rooms were spacious, service exemplary, buffet breakfast amongst the best in Europe.
A wonderful welcoming friendly atmosphere.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Warrington, Pennsylvania
1 review
5 of 5 stars Reviewed February 27, 2010

Service and hospitality was excellent. The staff was very accommidating. Should I return, here's where I'd stay.

Stayed May 2009, traveled on business
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Additional Information about Der Europaeischer Hof Heidelberg

Address: Friedrich Ebert Anlage 1, 69117 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Heidelberg
#2 Luxury Hotel in Heidelberg
#6 Family Hotel in Heidelberg
#8 Romantic Hotel in Heidelberg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Der Europaeischer Hof Heidelberg 5*
Number of rooms: 118
Official Description (provided by the hotel):
DER EUROPAISCHE HOF HOTEL EUROPA, is a hotel in Heidelberg and privately run by the fourth generation of owner' family. Since 1865 DER EUROPAISCHE HOF has been a home from home for cultivated travelers in search of timeless traditional charm, atmosphere, and service. The name of our establishment stands for all that is best in European hotel culture and for exceptional standards of service. ... more   less 
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Also Known As:
Der Europaische Hof Heidelberg

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