Not sure how this hotel has all those good reviews. Makes me think I got a raw deal with the rooms and the staff at the reception I had to deal with.
The rooms (I stayed on the fourth floor - family rooms) were not even close to a 2 star. The sheets were torn, the bed skirt and the walls / furniture had stuff splattered on it . The bed was very uncomfortable and the bathrooms were filthy.
We mentioned the condition of the room to the lady at the reception who didn't seem to care much, they responded by removing the bed skirt.
The hotel advertised that it was air conditioned, but the air condition nor the fans were working. When we asked them about it we were told to 'open the windows'. Note that this hotel is at a very busy junction on one side and the old city on the other - so depending on where you are staying - it might be an option. - For us it was a miserable night with an option for either a stuffy room or a noisy room (neither works when you have a 2 year old).
The breakfast was good and the service at the restaurant was good too.
The location of the hotel is good, it has a parking right below it making it convenient for those driving in.
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- Also Known As:
- Mercure Freiburg Am Muenster
- Mercure Freiburg Im Breisgau
- Mercure Hotel Freiburg Am Muenster Germany/Freiburg Im Breisgau, Baden-Wurttemberg