If you want to visit the old town and the city itself its the best place to stay.
The reception was extremely polite. helpful and friendly. We like the personal help of Mr. Heinz Wolff at the reception. Knowledgable, friendly and smiling. We are living in Asia and feel it, but more often than not staff at the hotels are not as friendly as here at the reception.
The breakfast was very good, but the dinner in the restaurant just average. We were too tired after arriving to go to one of the restaurants around the beautiful church only 200 metres away from the hotel.
Unfortunately the cleaning service for the room was very sloppy. The bed was hardly done, the towels not folded since we asked to reuse the towels, no cleaning of the flooring with vacuum cleaner. A very rush job.
We liked the coffee machine in the room. However they have no safety box in the room.
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- Also Known As:
- Mercure Freiburg Am Muenster
- Mercure Freiburg Im Breisgau
- Mercure Hotel Freiburg Am Muenster Germany/Freiburg Im Breisgau, Baden-Wurttemberg