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“Quite basic hotel but clean” 3 of 5 stars
Review of Hotel Austria

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Hotel Austria
3.0 of 5 Hotel   |   21 place Massenet, 42000 Saint-Etienne, France   |  
Hotel amenities
Ranked #10 of 22 hotels in Saint-Etienne
Loughborough, United Kingdom
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
“Quite basic hotel but clean”
3 of 5 stars Reviewed January 20, 2013

The exterior of the hotel is in the process of being renovated so is not a pretty sight at the moment. However, the welcome was warm and friendly. Although no problems were encountered during our stay I don't understand how the star rating has been changed from 2 to 3 but this may be due to the excellent breakfast and the facility to receive free Wi-fi as the rooms were really quite basic but clean. The bath was small and there wasn't a proper shower; just a hand held shower which makes hairwashing tiresome!
The staff were helpful and did their utmost to understand our French and to use their English.
There is a brasserie serving very reasonable food just a few yards away.

Room Tip: Ask for one with a shower!
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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22 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 11, 2012

Stayed 4 days visiting family. Hotel is clean and reasonably comfortable without any touches of luxury. Room was fairly basic but functional and the bed was fine. Breakfast was a plus point with a good variety and choice. Staff spoke little English but were pleasant and welcoming. hotel situated at the north end of St Etienne with very little to reccommned it in the immediate vicinity. However the main tram line to the city centre is only 2 minutes walk and the journey takes about 10 minutes.
If you want to keep costs down and dont intend spending much time in your room this will do niecely. Free wifi in the rooms as well!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sheffield
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2007

I stayed there for nearly 2 weeks and I was given a refurbished room.
The room was nice, calm, and well equipped. Internet is totally free.

Hotel staff is nice and helpful. Food & Beverages are not too expansive and very useful when you don't want to eat in a restaurant.

I recommend this hotel, I would stay there again.

  • Liked — Calm, near the city center, tramway, internet WIFI
  • Stayed June 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Austria

Address: 21 place Massenet, 42000 Saint-Etienne, France
Location: France > Rhone-Alpes > Loire > Saint-Etienne
Hotel Style:
Ranked #10 of 22 hotels in Saint-Etienne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Austria 3*
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