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“Definitely not the 2nd best hotel in St. Etienne” 1 of 5 stars
Review of Kyriad Saint Etienne Centre

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Kyriad Saint Etienne Centre
3.0 of 5 Hotel   |   77, Rue De La Montat, 42100 Saint-Etienne, France   |  
Hotel amenities
Ranked #6 of 22 Hotels in Saint-Etienne
Edinburgh, United Kingdom
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Definitely not the 2nd best hotel in St. Etienne”
1 of 5 stars Reviewed December 11, 2012

Some positives before I discuss the negatives. The positives are:
(1) Free Car Parking
(2) Free Wifi (albeit not a brillant network)
(3) Nice Friendly staff
(4) Close to City Centre

The Negatives:
(1) Very tired hotel - I read on this website that it had been renovated - but its looks old and tired and needs a second renovation. I was very surprised because I have stayed at some Kyriads before and found this to be good - but this one isn't
(2) Smoking - Whilst there are no smoking signs everywhere, there was a horrible stench of cigarette smoke on the corridors - perhaps something to do with ashtrays attached to the wall every 100 metres and in the elevators. My room even contained an ashtray with a no smoking sign (very bizarre). The stench of smoke was so bad, I decided not to eat in the restaurant
(3) Basic toilet and showering facilities.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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125 reviews from our community

Traveler rating
    22
    61
    26
    11
    5
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12
36
5
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 26, 2008

The plus points first. It's not too far out from the centre, is has free parking & wifi (chargeable) available and it's low priced.

But here's the catch, it's only open 8am-11pm. Outside of these hours you are on your own.

I'm sitting here in my room in the Kyriad. It's hot so we switched on the small air conditioning unit in the room. It started up but after 15 minutes we realised the room wasn't getting any colder. Testing with my hand I have found the unit is making a lot of noise but no air flow. Worse still it won't switch off. We have tried for 30 minutes to get this unit off but it's not responding to anything and it's hard wired to the wall, no way of switching off.

I phoned reception to be told it's after 11pm so the hotel is closed, nothing can be done until 8am.

So here I am in a room that's baking hot with an air conditioning unit on overdrive making too much noise to sleep.

That's the problem with this concept, I don't mind the idea of a cheap head-downer but not at the expense of ALL service.

Thank god they have this wifi otherwise I'd have gone out of my mind by now.

Definitely not recommended and for me, never again this brand of hotel.

  • Disliked — Abandonment
  • Stayed July 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Portugal
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed February 7, 2008

Hotel very expensive to the quality that offers. Bathroom very cold and old. Good parking (free) but dificult access to -2nd floor. Staff quite simpathy.

Stayed February 2008
Was this review helpful? Yes 1
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London, United Kingdom
Level Contributor
201 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
2 of 5 stars Reviewed August 4, 2006

Rooms very small with no adequate ventilation. Very hot in summer but I guess would be OK at other times. Clean, breakfast and garage OK, good value overall.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kyriad Saint Etienne Centre

Address: 77, Rue De La Montat, 42100 Saint-Etienne, France
Location: France > Rhone-Alpes > Loire > Saint-Etienne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 22 Hotels in Saint-Etienne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Saint Etienne Centre 3*
Number of rooms: 71
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