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“Quiet, clean but outdated.” 3 of 5 stars
Review of Mercure Saint Etienne Parc de L'Europe

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Mercure Saint Etienne Parc de L'Europe
4.0 of 5 Hotel   |   Rue de Wuppertal, 42100 Saint-Etienne, France   |  
Hotel amenities
Ranked #10 of 22 Hotels in Saint-Etienne
Hanau, Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Quiet, clean but outdated.”
3 of 5 stars Reviewed July 21, 2013

We arrived late and someone came immediately to the door to welcome us. Check in was smooth and when we got to the room we noticed how spacious it was ! An extra small bed to lay our stuff on, a desk, and a small table by the window.

Staff has excellent English skills, and are relatively ready to help.

The hotel itself is beside a large ark so it is in an extremely quiet neighbourhood.

The beds are very comfortable and the rooms very clean. My only complaint would be the hallways, they are a bit outdated need to be renovated.

Price was also reasonable

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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176 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Tel Aviv, Israel
Top Contributor
93 reviews 93 reviews
63 hotel reviews
Reviews in 44 cities Reviews in 44 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 12, 2013

I stayed at the Mercure for one night only.
When I arrived in the room, which is very spacious and clean, I need to use the phone; unfortunately this one did not work at all.
In room dining options are not various and quite expensive and I am talking about the breakfast which is scandalously expensive around 18 Euros.

The service in the restaurant was so slow, I even forgot I ordered. Don't say it is because the restaurant was full. There were only two tables to serve. The hotel was empty.

Lenteur du service.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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beaugency
Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 19, 2013

By booking over the Internet and paying in advance (non-refundable), we were able to get quite a substantial savings on the Mercure in Saint Etienne and paid 90 Euros for a nice room in a pretty nice hotel.

I noticed that a few people have mentioned that the hotel is dated and needs a face lift. Probably that's true if you're paying full price and expecting a more modern decor. But at the discounted price we paid, it's a reasonably good value and we didn't find the room at all old fashioned. Opposite a park, it's very quiet at night and very conveniet vis-a-vis the Autoroute.

We didn't eat there, but rather in town at one of the very nicest restaurants (A la Table des Lys - see my review.)

The staff was friendly and the lobby a pleasant place to sit. Wi Fi worked just fine in our room. All in all, a good stopping off point at a reasonably price if booked in advance.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
home
Top Contributor
89 reviews 89 reviews
23 hotel reviews
Reviews in 61 cities Reviews in 61 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed March 26, 2013

I'm in Saint Etienne twice a month, having a guest in the hotel and being a little tired I opted to have dinner in the restaurant's hotel.
Ambience is really nice, staff is very friendly. Unluckily portions are radically small and wine choice limited. Quality is nothing special, bill on the other side is expensive: we paid € 22 each for a main course and a dessert and € 33 for a bottle of red one.
Avoid it unless you are really tired and not willing to get out and taste real good food (there's a lot better out there, not so far even by foot!)

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Service
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Barcelona
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 2, 2013

The hotel would indeed make a great backdrop for a seventies movie, but it is spotlessly clean, manned by pleasant and smiling staff, and most importantly quiet. In addition, the rooms are equipped with a kettle and a selection of teas. Wifi was free of charge over the two nights I stayed there.

What impressed me most with the hotel was the quality and value of the food served in the restaurant. As a rule, I do not normally dine in hotel restaurants, but work reared its head and I had to eat in.

Though the menu choice was limited, the dishes were freshly prepared, tasty and imaginatively presented. The wine list was also small, but well chosen. The two meals I had worked out at less than 30 euros each, for a starter, main dish, glass of wine and bottle of water. I will go again for the “Steak Tartare” if it is on the menu next time I am there.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luxembourg City, Luxembourg
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 19, 2012 via mobile

What can I say, this hotel was fine. No big luxury but all you need and very very friendly and helpful staff. Yes, it might be a bit dated, but it is no worse than most other 4-Star hotels I have been to in France.
They've got a locked parking lot, which I thought was great. You get breakfast in the room at no additional cost, free WIFI.
I might be repeating myself, but whatever shortcomings this hotel might have were counterbalanced by the exceptionally lovely staff!

Stayed December 2012, traveled on business
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Additional Information about Mercure Saint Etienne Parc de L'Europe

Address: Rue de Wuppertal, 42100 Saint-Etienne, France
Location: France > Rhone-Alpes > Loire > Saint-Etienne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 22 Hotels in Saint-Etienne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Saint Etienne Parc de L'Europe 4*
Number of rooms: 120
Official Description (provided by the hotel):
Located 5min from the city centre and the Convention Centre near the Mont Pilat Regional Park opposite the Parc de l Europe. Contemporary style. Our restaurant is one of the best in town. Air-conditioned rooms and meeting facilities. ... more   less 
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