A wonderfully placed Alpine hotel. Views are outstanding, flavour of surroundings is real Haute-Savoie country side, and even with a typical recreational site for city kids in the neighborhood, it feels peaceful, and wonderfully authentic. Architecture is chalet contemporary, well adapted to the particularities of the terrain, and simply comfortable to the guest; underground connections between buildings and parking and spa are a wonderful surprise. Rooms are spacious for this location (Megeve) and well appointed. Hotel is impeccably clean and well-kept, with beautiful gardens and mountain flowers. Deco, somewhat scandinavian but at times with a cold-loft style that now prevails in soooo many hotels around the world - sort of, no matter where you're. Still, details of mountain life here, use of sheep skin, materials, balance make it right. Distance to town not a problem but rather a blessing, with Megève becoming crowded with cars, and the hotel providing an on-request shuttle service. Norwegian bath is on a most pleasant deck, overlooking the Mont Blanc at the distance, perfect for the rosy splendid sunsets. Staff are very courteous, helpful and attentive. We had a major disappointment with food at the charming bistro: ordered a cheese fondue, and it's probably fair to say that we had the worst restaurant experience ever: the maitre was totally distracted, we were neglected in our corner, fondue was over-heated, placed on blue flame constantly for a very long time, accompanying ingredients delivered too slowly at uncoordinated times, no cutlery until we asked for it and when the fondue finally burned and we still had to endure it, there was little in terms of apologies or trying to make it better - we even had to pay for it - and it's generally an over-priced hotel, in line with most in the region. All in all a mixed experience. It has a great potential. The manager and the Brazilian born receptionist were kind and charming and accommodated to our late departing time. With improvements such as improved restaurant service and placing the gym in a real, dedicated space, hopefully taking advantage of the great view, rather than in an appealing dark corner, it could become a great option in a location where competition is fierce and traditionally based on attention to detail and service.
Ask for a room with a view - rooms are really nice and views exceptional.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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First of all we would like to thank you for writing a comment about us. We are very happy to read you enjoyed your time with us and your holidays were a success!
We have well noted your feedback regarding our lounge restaurant l'Onyx. We are extremely concerned about your unappropriated experience at the bistro. Your comment is very important in order to improve our quality and services. Once again we apologize for all the inconvenience caused and we will be pleased to see you again at the Alpaga during your next trip to Megeve.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.