I booked this hotel based on the good online reviews. I was very disappointed. The first bad surprise was the lack of heat on the first two nights of a three night stay. There is no one at reception after 10 so there was no way to ask how to fix the heat, nor if we could have an extra blanket. The next morning we asked at reception about the heat and they assured us it would be fixed but upon returning after a full day on the town there was no heat, and again no one at reception and no extra blanket. It was only on the last night that the radiator started heating up but even then, the amount of heat was minimal. The hotel offered a 4 euro reduction in price - small potatoes when you take into account the price paid for a 3 night stay... The second bad surprise was that there were many strange stains on the walls around the bed and in the bathroom. The presence of such stains does not bode well for the overall cleanliness of the hotel. Avoid this hotel at all costs, especially in the fall/winter. Spend the extra euro and stay somewhere else.
- Official Description (provided by the hotel):
- Don’t miss Hotel Du Dauphin, a charming and cozy two-star hotel entirely refurbished for an even greater comfort, right on place Bellecour.Its warm and individual welcome will advise you about where to go and what to see in our beautiful city of lights.Two steps from the old town come and stroll into the pedestrian streets and discover our museums and our famous "bouchons", irresistible food of Lyon!Hotel Du Dauphin and its renovated rooms with free internet wifi access will definitely be a source of sweetness during your stay. ... more less
- Reservation Options:
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