We stayed here twice in a 1-week span - once before departing France for a quick visit to Barcelona; then upon returning before a train ride to Tours the next morning. Both times the hotel delivered perfectly on its purpose.
The first visit was me and my nearly 18-year-old son. The tiny room was exactly what we expected, so it seemed perfectly adequate (i.e., people accustomed to and expecting a larger, American-sized room might feel cramped). The unusual bunkbed arrangement was comfortable, and we could not hear even the tiniest sound from anywhere, so we slept great.
We had a mid-morning flight the next day, and the hotel's location at the train station where the Rhone Express train to the airport is located was very convenient.
The front desk staff was extremely friendly and helpful. Each staff member wears a nametag indicating which languages they speak, so if you are not comfortable speaking French, they can help you. Since we spoke some French (and enjoy trying to communicate in a country's native language), they helped us using French, but spoke especially clearly just for us.
When we returned a week later upon returning from Barcelona, we also had my wife with us. She was amused by the tiny room, but expressed the same satisfaction with the hotel.
We did eat the breakfast offered by the hotel. It was very good and very reasonably priced compared to most hotels.
The only downside of our visit (which has nothing to do with the hotel) was our inability to find a restaurant for dinner with decent food and reasonable prices. We should have asked the front desk staff for advice, as I'm certain they would have steered us to a good choice.
This is a perfect hotel for someone connecting to travel through the train station and/or airport.
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