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“One of the best hotels I've ever stayed in” 5 of 5 stars
Review of Hotel Carlton Lyon - MGallery Collection

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Hotel Carlton Lyon - MGallery Collection
4.0 of 5 Hotel   |   4 rue Jussieu, 69002 Lyon, France   |  
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Hotel amenities
Special Offer
Breakfast & City Pass
Ranked #1 of 191 Hotels in Lyon
London, England, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“One of the best hotels I've ever stayed in”
5 of 5 stars Reviewed September 10, 2013

Hotel Carlton is an amazing hotel: sparkling clean, modern but still cozy, helpful and friendly staff, delicious room service (from the amazing restaurant next door but also lovely midnight snacks), great area for shopping and bars/restaurants and walkable from train station...and an amazing comfortable bed that was actually a double, not two singles pushed together like other Euro hotels! I can't recommend this place enough - we had a fantastic stay; I'm amazed we didn't have to pay more.

Room Tip: Rooms come with small balcony - key for opening the window and letting in a bit of air
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2013

We booked this after noting it's top rating on Trip Advisor. The rating is accurate. Our only issue was the small size of the basic room. But breakfast was substantial to make up for it. We will return.
It is located next to Rue de la République means walking distance to shops, museums and restaurants.

Room Tip: Research room size when booking
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 8, 2013

We stayed in July on recommendation of Tripadvisor. Staff, including reception, breakfast, concierge, were excellent, extremely friendly and helpful. The room was great, especially the bed! The cot we requested online was already made up in the room when we checked in ... most uncommon. A great stay, only wish it was longer.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
121 reviews 121 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed for six nights and even before we set foot in the hotel I was impressed by the quality of service. I requested a room with a shower rather than a bath before we travelled as my husband is partially disabled and within an hour received a really friendly email back saying that it had been arranged. We were on the third floor in a beautifully designed room with a huge bathroom with a walk in shower. The king sized bed was comfortable and the flat screen HD TV was a treat. Breakfast was included in the price and there was a fabulous selection to chose from.

Every member of staff was professional, genuinely friendly and really helpful - nothing was too much trouble. They really are what makes this hotel such a joy to stay in.

The Carlton's location is perfect for exploring most places by foot and there are a number of buses that stop close by.

This really is one of the best hotels I have ever stayed in and I am grateful to everyone that made it into a perfect holiday.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toulon, France
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013

Stayed at the Carlton for one night in Lyon. The staff were helpful and generous of spirit. The new refurb is wonderful. The bed was possibly the most comfortable I've ever slept in. Completely recommend this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan, New York, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2013

We stayed at the hotel for two nights, way too short for Lyon. When we got there the receptionist offered us a more convenient room than the one we had reserved. She gave us great advise for dinner and drinks and was very helpful with our train reservations. The rooms are not huge, but very comfortable and the decor is very cool. The hotel is close to the Old City and most of the tourist attractions in Lyon. I will definitely stay there the next time go to Lyon.

Room Tip: Rooms are quiet and far away from elevators and noise. Did not see a difference among rooms.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Lyon
#1 Romantic Hotel in Lyon
#1 Business Hotel in Lyon
#1 Luxury Hotel in Lyon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Official Description (provided by the hotel):
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2012, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhône and Saône rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 
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Also Known As:
Accor Lyon

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