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“AVOID AT ALL COSTS” 1 of 5 stars
Review of A la Traboule

A la Traboule
3 Place du Gouvernement | 69005, Lyon, France (Vieux Lyon - Quarantaine)
04 72 41 99 58
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Ranked #1,725 of 2,258 Restaurants in Lyon
Price range: $25 - $100
Cuisines: French
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Neighborhood: Vieux Lyon - Quarantaine
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“AVOID AT ALL COSTS”
1 of 5 stars Reviewed July 6, 2011

I was in this party and was aghast how poorly we were treated ....the next table to us was similarly treated with little attention and when they finished the meal it took over three quarters of an hour for the plates to be cleared ... it was not busy but the staff were in the back stocking up and chatting amongst themselves and not paying attention to the customers ....Service was abysmal and the attitude was down right rude . To put the icing on the "cake" when I asked for the desert menu the waiter said "later " !!!!!!!!......... And then the mouse .... I started looking around for the cameras as I was expecting Basil Fawlty to appear .
My advice is as the title suggests AVOID AT ALL COST

  • Visited July 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, Florida
Top Contributor
92 reviews 92 reviews
55 restaurant reviews
Reviews in 41 cities Reviews in 41 cities
66 helpful votes 66 helpful votes
“A La Traboule - Mice, poor food with insulting service - come here if you want your night ruined”
1 of 5 stars Reviewed July 6, 2011

Having travelled for business for many years you can imagine I have experienced the entire range of restaurant quality - ambiance, service, food and drink. Frequently a restaurant is not up to scratch in one area or another but to have most areas so poorly represented by A la Traboule was already overwhealming, then to have the service actively insulting and demeaning was too much to take. I am not someone who writes negative reviews on Trip Advisor until now....

This restaurant is the worst experience I have had in many years of travelling in Europe, Asia and the Americas. We were warned by the Sofitel Hotel not to just turn up anywhere and do some homework before choosing a restaurant in Old Town Lyon, well we didn't listen so I am posting this so you can avoid this "Restaurant":

Things started out strange but once we were committed and had sat down everything started to go pear shaped, in retrospect we should have immediately left before ordering.

The food delivered was not good at all and for the price it was not acceptable, ordering was difficult until they brought out a young woman to convince us to stay. Everybody has an opinion on wine so we can skip that.

Mice starting running around the restaurant and the local cat then caught one and was playing with it under our table (see attached picture). They didn't seem to care at all, eventually another patron with his bare hands took the mouse from the tail and placed it into a bin adjacent to his table, most people would have left at this stage....

But the service, the service was abhorrent, sliding from slow to poor to literally insulting, in particlar a young thin server was actively trying to ruin our evening. If he is in training I truly hope he find another career such as tax collecting or proctology, you cannot imagine.

Bad food, mice and insulting service ruined the atmosphere for ourselves and others around us, in the end we left in disgust without even receiving the deserts.

In summary, if you want to really have your night ruined please go to this restaurant, otherwise use Trip Advisor and choose wisely another restaurant other than A La Traboule from the Old Town in Lyon.

  • Visited June 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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