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“OK place to spend the night en route.” 3 of 5 stars
Review of BEST WESTERN Hotel Charlemagne

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BEST WESTERN Hotel Charlemagne
4.0 of 5 Hotel   |   23 Cours Charlemagne, 69002 Lyon, France (Perrache - Charlemagne)   |  
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Ranked #61 of 186 Hotels in Lyon
Bloomfield, New Jersey
Top Contributor
141 reviews 141 reviews
14 hotel reviews
Reviews in 40 cities Reviews in 40 cities
31 helpful votes 31 helpful votes
“OK place to spend the night en route.”
3 of 5 stars Reviewed October 28, 2012

Pleasant, clean and comfortable. Close to transportation and shopping. Walking distance to the Old City. Unfortunately, the hotel was supposed to make a reservation for us at a fine restaurant in the old city, and when we got there the restaurant never heard of us.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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257 reviews from our community

Traveler rating
    48
    111
    73
    20
    5
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19
115
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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NYC
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 16, 2012

Hotel itself okay, and staff tried to help, but it was useless.
We had res for 6 nights, checked out after 1.
Seedy neighborhood with nothing half-way decent outside.
No kidding, it's like the Bowery used to be in New York (almost).

Stayed October 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, Arizona
Top Contributor
73 reviews 73 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 8, 2012

Good location, a couple of blocks from the Perrache train station. I'd actually ignore the "Best Western" part of the name, it's a lot nicer than the motels I'm used to at home (which are fine, but they are a different style of accommodation). Comfortable rooms, great location, good breakfast. Compared to some other modest European hotels we've stayed in, the rooms were a good size. I don't know about the 3, 4 star thing (not sure what the rating system is in France, for starters) but it was good base for a few days. Seedy? Well anything right near a train station might be a little suspect, but we didn't feel threatened or anything. And frankly a doner kebab fit the bill for dinner our first night when we were too tired to go look for a nice restaurant. :-)

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Marbella, Spain
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 28, 2012

Located in a fairly seedy part of Lyon, however, good area for transport. Station, Metro and Trams all very close. The Hotel is perfectly suitable for a one or two night stay. Clean and everything works. Staff very polite, efficient and friendly as are most of the people in Lyon and Provence. All in all its O.K.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
254 reviews 254 reviews
53 hotel reviews
Reviews in 76 cities Reviews in 76 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed September 24, 2012

I enjoy reading other traveler's reviews to see what we may agree/disagree on about a property. In this case, I'm saying this was a 4+ star hotel--particularly rated against other European hotels. The only negative was the awful toilet paper. That's no problem, though, since a bad experience in Washington, DC years ago taught us to travel with our own! That said, the hotel room was huge compared to other European hotel rooms and actually larger than some USA ones we've stayed in. The bed, linens, pillows and towels were all top notch.

The hotel sprawls and includes a courtyard and a terrace. It's an easy walk to the train station Perrache and through the station to many restaurants and sights on the other side. If you head the opposite direction, you can find an access point to the boat Taxi, which takes you up the Rhone river to multiple stops. We got off near the Cathédrale St-Jean, had lunch at a lovely restaurant, then took the funicular up to the Notre Dame and the tower. Very easy to reverse it all and get back to the hotel.

My husband booked this hotel for a business meeting (14 attendees) and enjoyed working with Gayle. She coordinated multiple arrival/departure times and helped him with all the amenities. Since he speaks no French, her language abilities were extremely helpful.

Room Tip: Ours was on the inner courtyard.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chelmsford, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 18, 2012

Stayed here for one night as a stop on our way back home.

booked through last mintues top secret hotel so all we knew about it was that it was 4 stars.

Honestly, this is not a 4 star hotel and what is even more confusing is the fact that alot of stuff in the hotel states it's 3 stars so still not 100% what its meant to be.

Staff were both helpful and friendly. Terrace area and reception lovely, lifts are cramped, room was ok couple of the plug socks didn't work but the bathroom was clean and the bed was very comfy so was happy.

The location was perfect for accessing the rest of lyon as it has easy access to trains, trams and metro.

would not have paid full wack for this hotel but was good.

Room Tip: You want ot be in the second building really.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 11, 2012

Stayed here for four nights in August, during a conference. It has a good location if you use the metro to get around. The hotel is a 3 min walk from Perrache Train Station. From here you can take the metro to Bellecour. Bellecour is centrally located by Lyons main shopping area, and it is also close to the old town and the funicular to the cathedral. There are not many restaurant close to the hotel. You have Brasserie Georges, which is a 5 min walk (and not easy to find!). In the area you also find the french-japanese fusion restaurant Do Mo. It’s about 20 min walk, but well worth it! Not a typical tourist place. Great food and service at a reasonable price.

The hotel rooms were a bit small, with worn interior. Seemed clean though. Our room didn’t have mini-bar/refrigerator… Lobby area and breakfast area was very nice. Typical continental breakfast. The hotel has a lounge area in the backyard which is very nice.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Charlemagne

Address: 23 Cours Charlemagne, 69002 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#23 Luxury Hotel in Lyon
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Charlemagne 4*
Number of rooms: 117
Official Description (provided by the hotel):
Multistory hotel with restaurant and bar; located near the Lyon Perrache subway and tram; 1 km to Musee des Beaux Arts. ... more   less 
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Also Known As:
Best Western Charlemagne
Best Western Lyon
Lyon Best Western

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