We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff, convenient location” 4 of 5 stars
Review of Mercure Lyon Centre Chateau Perrache

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Mercure Lyon Centre Chateau Perrache to your Saves list
Mercure Lyon Centre Chateau Perrache
4.0 of 5 Hotel   |   12 Cours de Verdun Rambaud | Esplanade de la gare, 69002 Lyon, France   |  
Hotel amenities
Antwerp, Belgium
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Friendly staff, convenient location”
4 of 5 stars Reviewed March 25, 2013

The hotel is located right beside the Perrache station which has the expected draw backs at night (though the noise isn't thát bad). It also makes it ideally located on a public transportation hub. On foot you are a fifteen minute plus walk from Vieux Lion, maybe half an hour from the good restaurants so keep that in mind. The rooms are very dark and old style but comfortable enough if you only use the hotel as your starting point. Breakfast is a good sized buffet - nothing special but everything is there.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

Thank you very much for the comments our transmitted to us concerning the quality of services your experienced during your stay.

We are very pleased to know that you enjoyed your stay among us and want to thank you for the congratulations you have made about our services and our team.

Hoping to welcoming you back soon, we will be careful and will give you entire statisfaction.

Yours sincerely

Marta Pardo-Badier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

425 reviews from our community

Traveler rating
    66
    184
    101
    46
    28
See reviews for
51
173
53
126
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Aubonne, Switzerland
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 19, 2013

We were very pleased with the Château Perrache – the exterior has a lot of history to it (the old Hotel Terminus of Klaus Barbie’s Gestapo fame), just next to the main Perrache rail station, and the interiors have a kind of historical elegance. It is super-convenient for people who have come by train, and the extremely attractive walkway from the rail station to the Place Carnot and beginning of the Rue Victor Hugo, with the big carparks and stops for all the trams and buses along the way, makes it very convenient for sightseers to get to the Presqu’île shopping and churches and the Vieux Lyon old town just across the Saône. We evidently got in for some kind of promotional special, because the weekend price (with the normally supplemental breakfast thrown in) was really attractive, and when we decided to stay on they happily extended their weekend rate for us into the week. The restaurant Belles Saisons was reasonably priced and, whilst not truly Lyonnais fare, very good, in our view. The classic Brasserie Georges is right on the other side of the rail station.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shorlty

Yours sincerely,

Marta Pardo-Badier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, Iowa
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 15, 2013

This is definitely a business hotel, not for tourists. On our recent trip to Lyon we thought we were going to be within walking distance of the train station, which we were, but the trains we were taking on our trip came into the other station. Without a car this hotel is remote from good restaurants, and tourist sights. We were able to navigate with the Metro and buses, but it would have been more fun staying more in the middle of town. The hotel service and room was great as was the restaurant on the first night of our stay.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

Thank you for having taken the time to give us your views on your stay in our hotel.

I noticed that find the hotel too far from the center of the town..
Indeed the hotel is located on the Esplanade Station perrache, essential asset for all guests arriving by TVG since we are 2 minutes walk from the train station and the city center of Lyon.

I hope I will have the pleasure to welcome you personally to make your rediscover the hotel and then earn your trust.

Looking forward to welcoming you.

Yours sincerely

Marta Pardo-Badier
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2013

If you need Internet, don't stay here. They have a goofy system that requires you to re-login every 15 minutes, and about 65% of the time the login does not work. Also, no parking unless you want to pay. The rooms were OK, but nothing special. The front desk was more or less indifferent, but did answer all relevant questions. For me, the Internet problem was severe, since we were in the middle of business negotiations, and to keep getting disconnected was a pain. There is no technical reason for this type of irritation.

Room Tip: Rooms in middle facing courtyard and super quiet.
See more room tips
  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

Thank you for having taken the time to give us your views on your stay in our hotel.

We are sorry that the services did not meet your expectations and we beg your to accept our sincerest apologies.

I noticed that met problems with internet during your stay. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when your next stay among us.

Looking forward to welcoming you.

Yours sincerely

Marta Pardo-Badier
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 6, 2013

This hotel is located next to the SCNF railway station at penache in lyon and close to a number of good restaurants within walking distance. If you are here on a business trip as i was it is a good location, which i found safe and easy to navigate on foot. If you have a car, there is an old town which you can see from the area up on a hill and i have it on good authority, that on a good day you can see Mont Blanc. The hotel itself is an old building but it is very clean and the staff clean it and give the rooms fresh towels every day. The breakfast is a buffet set-up with eggs, bacon,sausages, cheese, cereal, ham, bread and pastries and is very good. The rooms are small, don't expect to walk into a large room. But they are comfortable and clean, with TV and coffee making facilities, mini bar and free wifi. You go through your external door into a dressing area, bathroom to the left in my case small but clean, a door to the bedroom and thats it. the bed fills the bedroom area. But its comfortable. As the hotel is old french type, the floor outside the room is suspended, meaning it creaks and groans when you walk down the corridors.

Room Tip: Room 429 is quiet, but it faces into a courtyard and the rest of the building. But the other rooms c...
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

We want to thank your very much for the comments your transmitted to us concerning the quality of services you experienced during your stay.

We are very pleased to know that you enjoyed your stay among us and want to thank you for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shorlty,

Yours sincerely,

Marta Pardo-Badier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Top Contributor
81 reviews 81 reviews
52 hotel reviews
Reviews in 41 cities Reviews in 41 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed February 19, 2013

I was not happy with the quality or light in my first standard double so asked to be moved. Reception was very kind and moved me to a room with two windows on a corner. Much better but still oh so very dark and dreary. bathrooms of poor quality and outdated. Breakfast good. Both Reception and dinning room rather beautiful. Location of hotel is good for station but too far from real centre and loads of beggars and drunks surround the hotel. Did not feel safe in evening at all.

Room Tip: Stay at another hotel
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

Thank you for having taken the time to give us your views on your stay among us.

We are sorry that the light rooms did not meet your expectations and we beg your to accept our sincerest apologies.
I have to inform you that the hotel will enter a phase of full renovation in 2014. I hope Il will have the pleasure to welcome your personally to make your rediscover the hotel and then earn your trust.

Looking forward to welcoming you

Yours sincerely,

Marta Pardo-Badier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harderwijk, Gelderland, Netherlands
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 10, 2013

Good hotel in nice old castle. Rooms are clean and have enough space. Parking is easy and location is great near route du soleil and train station. City centre is just a few minutes walking.
Bar is nice and staff is friendly.

Room Tip: Ask for a corner room
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review, October 30, 2013
Dear Guest

Thank your very much for the comments your transmitted to us concerning the quality of services your experienced during your stay.

We are very pleased to know that you enjoyed your stay among us.

Hoping to welcoming you shorlty,

Yours sincerely

Marta Pardo-Badier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mercure Lyon Centre Chateau Perrache? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Lyon Centre Chateau Perrache

Address: 12 Cours de Verdun Rambaud | Esplanade de la gare, 69002 Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#48 Luxury Hotel in
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lyon Centre Chateau Perrache 4*
Number of rooms: 111
Official Description (provided by the hotel):
CLOSED FOR RENOVATION UNTIL 31 MAY 2015 Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Cheap Tickets, Booking.com, Agoda, Priceline and Hotels.com so you can book your Mercure Lyon Centre Chateau Perrache reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Lyon

Owners: What's your side of the story?

If you own or manage Mercure Lyon Centre Chateau Perrache, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.