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“Magnificent Place that Distinguishes Itself” 5 of 5 stars
Review of Sofitel Lyon Bellecour

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Sofitel Lyon Bellecour
5.0 of 5 Hotel   |   20, quai Gailleton, 69002 Lyon, France   |  
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Ranked #17 of 168 hotels in Lyon
USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Magnificent Place that Distinguishes Itself”
5 of 5 stars Reviewed November 14, 2011

My husband and I stayed 1 night in this hotel in mid October. We both loved it even though we had no river view window.

Location
The hotel is strategically located in the centre of Lyon. It is probably a 15-20 minute leisure walk from the train centre. Make sure you walk through the pedestrian street Victor Hugo for a nice stroll to Place Bellecour.

Room
The classic room was a good size room for
the two of us. We were greeted with a bag of delicious cookies from the renown chef. The cookies were yummy and delicious!!!The minimalist decor is simple but yet elegant. The Sofibed is truly amazing; you should definitely try it!!! The hotel has twice daily housekeeping services and our complimentary water bottles were replaced in the afternoon. And oh.. have we mentioned about the complimentary mini-bar, luxury toiletries and the tropical rain shower?

Dining
We did not have dinner at this hotel but we went to have cocktails at the panoramic bar on the top floor. The view was amazing and the drinks were pretty good. We had a great time just spending our time here.

The breakfast is located on the panoramic floor. The breakfast was great, and the selections range from hot food (scrambled eggs, hash browns, sausages) to cold food (cold cuts, yogurt, cereals, fruits, etc.) Each table is given selections of Le Notre fruit jams which are also selection.

Internet
The hotel gives you acces to free wi-fi for a limited number of hours. In order to use the service, you need to register first. If you would like a faster and unlimited use of the wi-fi, it comes with a cost.

Overall, we had a magnificent moment at Sofitel - Lyon Bellecour. Despite the charms of the old town, somehow our best moment in Lyon was the experience of staying in Sofitel.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Jersey City
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 3, 2011

Maybe it was because I just spent 7 days in a Geneva hotel twice the price, but when I arrived at Sofitel Bellecour, it was like a paradise. The hotel is modern and top class, right on the river, a block from Bellecour Place (Plaza) where the tourist center is and lots of shopping. There are many restaurants within walking distance if the very nice ones at the Sofitel itself are not enough for you. On a map, Bellecour looks a long way from Vieux Lyon (the Old Town) but it is in fact only a 10 min walk. So very centrally located. The hotel itself is first class from the service to the amenities (many nice high end stores on the first floor). But it was the room I loved the most-newly furnished, dark neutral colors, surprisingly large by European standards. I could've been back in a NYC hotel, the standards were the same. And the Hermes bath products are a really nice touch. I got an amazing rate there (not sure how I managed it, luck I suppose when I booked it online) but I would've gladly spent twice as much. Lyon by the way is a beautiful charming city and needs to get back on the US tourist map!

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2011 via mobile

I stayed in the sofitel Lyon for a week in October, I chose this particular hotel due to it's Michelin star restaurant on the top floor.
My trip was based on visiting the top restaurants of Lyon which was an incredible experience. The sofitel Lyon made this trip comfortable! The room which we stayed on was on the 7th floor the top being 8th where the bar and restaurant are located. The view from our bedroom was nice, you could see the main river but at an angle. So i would recommend a front facing room on the 7th floor. The room had a clean marbles bathroom always replenished with amenities. A free mini bar was also offered (no alcoholic drinks) the bed was very comfortable! Apart the room the concierge was absolutely fantastic! Really taking care of us during our stay. Organising our restaurant reservations and tranfers to them. Ofcourse whilst spending my vacation eating I had to spend hours in the gym. The gym was nice and small, very clean and although only a few machines to use they were all new and in full working order and were perfect for a workout. The hotel staff were all bilingual which was great! My only negative comments could be on the entrance to the hotel during the night where you cannot just walk in and be greeted as during the day. At night the doors are locked and you have to knock until one of the members of staff notice that you are there. Also the restaurants were not upto par with its award compared to the rest of the top restaurants I visited, being a fine dining chef myself I was slightly disappointed. However this does not stop this hotel being 5 star. It really was a great stay! Thanks sofitel

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed October 28, 2011

Sofitel Lyon is located one of the best in Lyon centre.
We booked river view room but reiver view was not worth for money.
All rooms are located in frot of lifts and always noisy guests talking in frot of your room but you have to pay more than other rooms.
And their breack fast is one of the charm of this hotel..... However, over clouded guests made all staffs so stressful and you have to wait to be asked for table more than 30 minutes !
Nice 4 star service isn't it ? All staffs are untrained and no plates for buffe bar....etc. etc.
Very unplesant stay and we will never stay in this hotel.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
1 review
5 of 5 stars Reviewed October 28, 2011

Very good hotel. Reception is very helpful. The room is very clean. Good Location, good room. All the hotel is very well decorated. Walking distance to all the attraction in the city. Highly Recommend

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 22, 2011

A quick-in-quick-out trip to Lyon offered me the opportunity to stay at this hotel overnight.
The service was really good, starting with the warm greeting of the doorman, the simple and fast check-in process, the knowledgeable and expert dinner arrangements handled by Patrick the concierge, to the expediting check-out, the convenience of the garage, the bell staff help, and the sincerely grateful farewell and guiding out while leaving.
A honest 4* rather than luxury 5* as presented, the property is clean and correctly appointed but very, maybe too minimalist and kind of cheap in décor and materials used with the inevitable small chips and unattractive wear and tear signs here and there as a result – a true French statement in hospitality industry solutions. The only outstanding thing was the bed. Once again, probably the best hotel bed I have ever slept on. It's a Sofitel exclusive.
Despite that, for the price vs. quality ratio and the convenient position in the city, Sofitel it’s a good choice while in Lyon for a short stay or a business trip, especially if a no frills hotel doesn't bother you. My congratulations to the staff and the management for the service!

Room Tip: one shoulkd ask for a higher floor room as the lower floor ones face another building not very far a...
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  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland and West Mids
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 15, 2011

This is the second time we have stayed here but our first post on Tripadvisor about the hotel.

The location is great as everything is only minutes away from the hotel. The staff are friendly, the entrance/reception area gives the hotel a great impression but the rooms let it down. They certainly are on the small side with the little room to manoeuvre between the toilet pan and the bath tub. The rooms need a refurbish but there is a program currently underway to bring the hotel to today's expectation.

If you get a chance, try the bar on the top floor!

Room Tip: Choose a room with a view of the river.
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sofitel Lyon Bellecour

Address: 20, quai Gailleton, 69002 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Lyon
#7 Business Hotel in Lyon
#10 Luxury Hotel in Lyon
#13 Family Hotel in Lyon
#14 Romantic Hotel in Lyon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Lyon Bellecour 5*
Official Description (provided by the hotel):
Located on the banks of the Rhône river near the Vieux Lyon, World Heritage Site, Place Bellecour, Parc de la Tête d'Or and the city's countless museums and cultural attractions. With 164 sleek rooms and panoramic suites, a renowned Michelin-starred restaurant "Les Trois Dômes", a contemporary brasserie "Le Silk", two fashionable bars "Le Light Bar" and "Le Mehlor", with an indulgent hotel spa and a high tech fitness center, this luxury Lyon hotel is ideal for the discerning business or leisure traveler. ... more   less 
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Also Known As:
Sofitel Lyon Bellecour Hotel Lyon
Lyon Sofitel
Accor Lyon

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