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“Great Location and great staff” 4 of 5 stars
Review of Mercure Grand Hotel Saxe Lafayette

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Mercure Grand Hotel Saxe Lafayette
4.0 of 5 Hotel   |   29 rue de Bonnel, 69003 Lyon, France   |  
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2 nights = up to 40% off
Ranked #25 of 191 Hotels in Lyon
Hampton, UK
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
“Great Location and great staff”
4 of 5 stars Reviewed April 7, 2013

This hotel is in a great location to get anywhere you need to in this fantastic city. I was in Lyon on business and arrived at the hotel late in the evening minus my luggage which was still in London. The staff couldn't have been more helpful - providing a few bits of a wash kit to get me through till the morning. The facilities in the room are good - comfortable bed; fantastic shower and free wi-fi. I ate in the restaurant one night and the food and choice of wine was good.

I was most impressed with the staff - reception, restaurant and those cleaning bedrooms all were friendly, efficient and a pleasure to deal with.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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659 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Barcelona, Spain
Top Contributor
146 reviews 146 reviews
29 hotel reviews
Reviews in 41 cities Reviews in 41 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 6, 2013 via mobile

Very well surpriesed by the mercure. Greatbrooms, excellent service, vallet parking and a very nice restaurante, le garage. It is not in the best location, probably 15 min walk to the old town, but very convinient.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clémence G, Responsable relations clients at Mercure Grand Hotel Saxe Lafayette, responded to this review, November 20, 2013
Dear client,
Thanks for sharing the experience of your stay in our hotel!
We hope to welcome you again in the end of 2013, we keep in touch for your reservation.
See you soon,
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 4, 2013

Took the Privilege Double Room, was big and comfortable, mini-bar and espresso coffee machine (with 3 capsules) were included in the room, and updated everyday. Good service, and they speak good English (not a typical thing for French :-P )... Overall, very good and worth the money!

Room Tip: Privilege Double Room vs Double Room: * size, first is a bit bigger than the normal double room...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne, Switzerland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2013

Stayed there for a night with my mother while travelling around France and I must tell you that getting a room with 2 huge beds for just 150 euros was very nice.

The hotel looks brand new and very clean, about a 10 minute walk from the historical city centre.

Haven't visited the hotel restaurant, but went for breakfast there and it was at the same level as some 5* restaurants I usually stay at which was a nice surprise.

The Bar has a wide variety of drinks and is not overpriced.

The only sort of disappointment was the in-room dining menu, sort of small and for the breakfast in room no omelets or eggs, but many good restaurants nearby so wasn't a real problem at all.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clémence G, Responsable relations clients at Mercure Grand Hotel Saxe Lafayette, responded to this review, November 20, 2013
Dear client,
Thanks for sharing the experience of your stay in our hotel!
We hope to welcome you again in the end of 2013, we keep in touch for your reservation.
See you soon,
Clémence Guelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 15, 2013

We spent 2 days with family on March'13. With kids and 1 senior. Our room requests were met (we asked for a room suitable for a senior). Hotel has a fair swimming pool and fitness room, clean and where each equipment is functioning. Staff is effiicient and friendly. Hotel is at 10mn by foot from the Halles Paul Bocuse (where you can enjoy great food) and the Lyon's classical music center but also La Part Dieu shopping mal. So very convenient

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 23, 2013

Alps stopping place.

parking is concierge style stop at the front and hand keys to reception and about 15 quid but probably worth it and car brought round when i asked for it.

pool is small but has jets so good fun and kids liked it - no sauna though.

restaurant was very French and had difficulty finding something for the kids - not sure but as we left saw a restaurant outside and turn left on the right maybe an alternative if you just wanted a pasta.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 12, 2013

We were on our way to the Alps and decided to stop for a night in Lyon. So. Booked a hotel on booking.com at 100 eur with 2 adults and a six year old! The hotel is totally redone and the hotel is simply new. The rooms are really nice (especially for this money) and a little bit American style with 2 double beds. The bathroom doesn't have a bath, but that would probably be the only form of critism i could have. The location may perhaps be the only downside, but then aain you are 10 minutes away from the island and 5 minutes from the train station. I certainly recommend this place.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Grand Hotel Saxe Lafayette

Address: 29 rue de Bonnel, 69003 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Lyon
#14 Luxury Hotel in Lyon
#16 Romantic Hotel in Lyon
#24 Business Hotel in Lyon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Saxe Lafayette 4*
Number of rooms: 156
Official Description (provided by the hotel):
156 rooms. Located in the heart of the business area of Lyon, 5 minutes away from the Part Dieu TGV railway station, the Convention Centre and close to the Presquile and Old Lyon (listed as a world heritage area by UNESCO). The hotel features several spacious modular meeting rooms, Le Garage restaurant, and a bar. ... more   less 
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Also Known As:
Accor Grand Hotel Saxe Lafayette

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