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Mercure Grand Hotel Saxe Lafayette: Traveler Reviews

4.0 of 5
29 rue de Bonnel, 69003 Lyon, France
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Mercure Grand Hotel Saxe Lafayette
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Ranked #15 of 155 hotels in Lyon
Most recent review
4 of 5 stars Reviewed November 14, 2012
kenc London, UK
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363 reviews from our community

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London, UK
Top Contributor
96 reviews 96 reviews
77 hotel reviews
Reviews in 46 cities Reviews in 46 cities
49 helpful votes 49 helpful votes
“Great hotel with an even greater restaurant”
4 of 5 stars Reviewed November 14, 2012 via mobile

Six of us stayed here for a weekend trip to Lyon. We chose the hotel on the strength of its location, the price and the views expressed in TripAdvisor - and we weren't disappointed. It was a little bit further from the station than we anticipated, but that wasn't a big issue.

We were each given good rooms with king-size beds. The rooms all had minibars (expensive) and safes and very large flat screen TVs. My bed was very comfortable and my room was quiet, overlooking a side street.

We dined in Le Garage, the hotel restaurant, one evening, having not even realised that it was the hotel's restaurant when we came across it in the street round the corner. It was nothing short of excellent and I have reviewed the restaurant separately. Needless to say, we were also served breakfast in this restaurant. Breakfast was very good with a comprehensive range of food available, though they struggled to keep up with clean plates and cutlery on one of the mornings. I booked breakfast when booking the rooms and was only charged £3 extra. Given that the breakfast is actually €16.90, this represented a real bargain. Interestingly, though, I don't know how they know who has paid and who hasn't as most of us were never asked for our room numbers on either morning.

There was a pleasant bar with very expensive beer (€8.00 for a small glass) and conversely some ridiculously cheap top wines (e.g. Côtes de Beaune, Premier Cru for €6.50 a glass).

All in all, a very good hotel at a very good price in a reasonably central location. Would definitely come back again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sawbridgeworth, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Smart, stylish and great staff”
5 of 5 stars Reviewed November 12, 2012

Four of us stayed at the Mercure for 4 days and we all loved the hotel for its modern and comfortable style. The rooms are large with windows that actually open, a safe, fridge, chairs, table, huge bed (with beautiful, cool, soft linen), lots of mirrors and a 'rainforest' walk-in shower. The breakfast wasn't included in the very reasonable tariff but was worth the extra on the day as it was very good. The staff were extremely helpful, spoke good English and were happy to book restaurants, taxis and to give advice. The room-cleaning staff were polite and helpful and carefully tidied our toilietries in the bathroom. Would definitely recommend this hotel even though it is on the other side of the Rhone and in the business district as it was quiet and very easy to cross the bridges to the busier hub of Presqu'ile and the Vieux Ville.

Room Tip: All rooms are quiet
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chichester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
“Bonne vacance”
4 of 5 stars Reviewed November 7, 2012

We, my husband and I, stayed here for 3 nights in October 2012. First impressions - excellent. The reception staff were most welcoming, and bi-lingual, which was a relief! We had paid in advance, so they just took the card details for breakfasts, etc. The room was lovely, v. well decorated with a king-size bed, good-sized flat TV and well-equipped en suite shower. We went mad on the first night and ordered a bottle of wine from Room Service, it was very good and they were very quick to deliver. Found a fab 'Bouchon Lyonnais', Daniel et Denise, round the corner. The food was delicious and it was packed with French people. We ate there two nights running. Can't fault the room or staff at hotel. Breakfasts were slightly chaotic- we left our table to go and get some egg and bacon, and the staff cleared away our coffee, cutlery, napkins and juice?? Good selection of food tho, cereals, fruit, rolls, bread, yoghurts, ham, cheese, etc. Quite pricey at 17.50 euros each I thought. You have to eat a lot to get your money's worth. Apart from chaotic breakfast, the only other niggle I have is that the towels were quite not bath sheets, so were quite small. Neither of us is large, but even so it was a bit draughty! That is why I give it 4 stars, but I would stay there again without hesitation.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Horsham
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“A great central hotel”
5 of 5 stars Reviewed November 5, 2012

I stayed in this hotel for only 2 nights. It was nice and central in the town.
It was across the river from the main old town but it was still easy to get there and walking distance to the river for a nice river walk.
The rooms were nice and clean. it had its own bar and the good amenities. Choice of smoking room or non which is rare these days.
Staff were very helpful and friendly. Which for France i thought was a real bonus.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Great location to explore the city”
4 of 5 stars Reviewed October 31, 2012

Stayed in a few Mercure hotels and sometime found them a bit dated, but not the Saxe Lafayette. The look and feel here is modern and fresh. Service levels were excellent, my only concern was on checking out took time to complete with only two staff on the front desk. Excellent for a weekend break. Close to the old part of the city, so there is no reason not to get your walking shoes on. Saturday morning market down by the river is a delightful way to spend sometime. Many restaurants and bar close by. Halle de Lyon is a culinary delight and only five minutes walk away from the hotel so there is no reason not to stand, or sit down and enjoy a good wine and some excellent food, oysters come to that and watch the world go by.

Room Tip: Weekend rates are cheaper then during the week. Book on line and you get some good deals, like free...
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mercure Grand Hotel Saxe Lafayette

Also Known As:
Accor Grand Hotel Saxe Lafayette
Address: 29 rue de Bonnel, 69003 Lyon, France
Region: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Lyon
#9 Luxury Hotels in Lyon
#19 Business Hotels in Lyon
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
156 rooms. Located in the heart of the business area of Lyon, 5 minutes away from the Part Dieu TGV railway station, the Convention Centre and close to the Presquile and Old Lyon (listed as a world heritage area by UNESCO). The hotel features several spacious modular meeting rooms, Le Garage restaurant, and a bar. ... more   less 
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