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“Old residence” 2 of 5 stars
Review of Zenitude Hotel & Residences Les Terrasses du Lac

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Zenitude Hotel & Residences Les Terrasses du Lac
3.0 of 5 Hotel   |   Route de l'Horloge, 74500 Evian-les-Bains, France   |  
Hotel amenities
Ranked #7 of 17 Hotels in Evian-les-Bains
JERUSALEM , ISRAEL
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
“Old residence”
2 of 5 stars Reviewed June 16, 2012

The place has great potential but the room We got ( c 40 ) was very poor :
1) The walls were creaky
2) The bed was small and old
3) During all the night We heard the noise of the fridge and of the Venta in the kitchenette
4) The carpets were stained and old
5) The hotel was greedy at the breakfast when the clerk put no more than One croissant per personn.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidHotel_RP, Responsable relations publiques at Zenitude Hotel & Residences Les Terrasses du Lac, responded to this review, July 20, 2012
Thank you for your testimony, we bring you the following details:
the bed (with dimensions of 1.40 m) was changed two years ago, which will ensure your comfort.
The kitchen is indeed located in the same room as the bed, when you choose a studio.
Concerning the breakfast, we always put on each table a croissant per person, however, the buffet offers many other things.
We hope to see you again in the ResidHotel Les Terrasses du Lac.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    22
    43
    24
    4
    0
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40
33
3
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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australia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 8, 2012

We stayed for 4 days in December as my family were keen to visit CERN. I am so pleased with our choice. We found the area around Evian delightful and enjoyed walking the streets and along the foreshore of Lac Leman. For a family of 6 I booked a 3 BR suite (sleeps 8) as the kids always whinge if they have to sleep on a sofa bed. The apartment was spacious and well appointed, but the beds were a little hard. We made good use of the kitchen and could walk to Lido (less than 5 minutes) to buy great and cheap food to cook! We had 2 bathrooms and enjoyed long hot showers. We had a great view of the lake from the apartment. I thought it was great value.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Athens
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed January 10, 2012

We chose this hotel as a base to explore Lac Le man during our swiss vacation. It is located outside the centre of Evian, but this was no problem to us, as we travelled by car. We made the reservation via booking.com, for an appartment for 6 persons (forgot to mention we were 6). We arrived a bit late, at about 8 o'clock in the afternoon, and the receptionist left after handling us the key. Unfortunately, when we entered the appartment we discovered that it was made up for 4 persons and not 6. There were towels for 4, and there were no bedsheets for the sofa that was supposed to be used by the two of us. As there was nobody at the reception (no problem with this) we started making phone calls at the emergency phone number, and leaving several messages, as they only answered after 4-5 calls (they didn't call us back). We must admit that the lady that answered was polite and told us to go out to eat and not be worried, as a colleague of hers would bring bedsheets and towels during the next hour. When we came back from our dinner at Evian, the sheets and the towels were left there, but the bed was not made up. It was no big business for us to make it up, but we strongly believe that it could have been the smallest apologie for the inconvenience caused. Not to mention the fact that for 2 days and 6 persons there was only one toilet paper roll left at the appartment...Anyway, the general impression is not that bad, the appartment was clean and the price very good (176 euros for 2 nights). But we wouldn't probably choose it again.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hamilton, New Zealand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 23, 2011

We stayed here last week and chose it based on price and location. Our room was in the basement in building C with a view of the lake. Overall, the stay was ok. The room was so cheap but was really noisy from the room above us. The bed was tiny and uncomfortable. There was an excellent kitchen though which was fully equiped, a large bathroom with a good shower and the pool was great.

The hotel was remote though. You had to drive to get anywhere and the selection of Restaurants in Evian itself was poor. There wasn't actually much to see and do in the town so we ended up travelling to nearby villages.

Considering the money we paid this hotel was great, the lady at reception was excellent and wealth of information. I'd recommend it, but ask for a room higher than the basement!

Room Tip: Rooms higher up will be less noisy
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Top Contributor
114 reviews 114 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed July 29, 2010

Travelled for business supporting a customer in Vevey, but all nearby hotels sold out for the Montreaux jazz festival. Had my teenage daughter with me on work experience so the Terrasses du lac was duly chosen for its pool and less "business" ambiance.

Maps may list Evian Les Bains as close to Montreaux "as the crow flies" but it is no less than an hours drive around twisting country lanes, so beware if that is important to you.

The accommodations sit amid a residential area on the shoulder of Evian Les Bains, which almost bisects a golf course. It seems to be a very quiet location indeed. All rooms seem to have balconies with a view of the pool, the lake or the mountains. Very nice.

Our room in building 1, 2nd floor had one bedroom with a spacious and comfortable sofa bed in the kitchen/ lounge room. Kitchen is small but could be used to prepare snacks, and there is a fridge.

Noah's TV with only one English language channel would wear this after a while with a family I think.

Bathroom is fine and spacious, however no consumables are provided by the hotel. Take toilet tissue, shower gel etc all with you.

It was hot during our stay, and the AC had been disabled, but it was quiet enough with open windows and the curtain draw across. beds very comfortable indeed.

There is an underground garage for parking.

The accommodation really is charming for a family holiday. The only problem is that Evian Les Bains itself is ruled over by the Evian water facilities. There is little there in terms of restaurants or bars. More importantly there is nothing in walking distance. If you don't mind driving to Thonon for shopping, dining and pretty much everything else for example, this won't be a problem.

Nice for a couple of days but too isolated for a family holiday in my opinion.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Wakefield, United Kingdom
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 10, 2009

We stayed at the Residence Les Terrasses for five nights and for the price, especially compared to everywhere else we had looked at, it was excellent value. We had a one bedroom apartment which was fine for two of us but would have been very cramped for 4 as is intended. The apartment was fairly basic, but clean and quite adequate for our requirements, with a large balcony with a side view of Evian and the lake. It is not easy to find the first time, but the directions given on Google.maps is very good as long as you follow it carefully. As we were travelling around the area a lot the walk back up the hill didn't really affect us and when we did go down into Evian we took the car, plenty of car parks at less than 1 euro an hour. We were however, given a tip for getting back up the hill - use the free funicular (only open till about 7 though) and then you have a fairly flat walk back to the apartments - never actually tried it but it looked a good option. The building work, a couple of new apartment blocks, is almost finished so didn't affect us at all. When we were there the apartments weren't very busy and people were well spread out but because it is quite a big complex I wouldn't like to be there when it is full as I'm sure it would be quite noisey. Overall, for the price we paid and for a short stay, it okay.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Killarney
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 2, 2008

Location: Fine if you have a mode of transport, difficult otherwise. Only a tiny signpost denotes this property, it is tucked away amongst other 'Residences Prvivee', too densely populated for even the trusty sat nav to identify.

Check in: Arrived just before 7pm and while still trying to find reception was worried I wouldn't be on time, havng read other reviews. However instructions had already been left for me to check in so there was no problem.

Accommodation: Slight smell in corridor, not terribly offensive though. Inside apartment however was fine. Couch not very comfortable but hardly had time to sit on it anyhow. Adequate kitchen, At €56 per night for three people, this represented fantastic value.

Check out: Charming staff.

  • Liked — Low Cost
  • Disliked — Difficult to find
  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Additional Information about Zenitude Hotel & Residences Les Terrasses du Lac

Address: Route de l'Horloge, 74500 Evian-les-Bains, France
Location: France > Rhone-Alpes > Haute-Savoie > Evian-les-Bains
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Evian-les-Bains
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zenitude Hotel & Residences Les Terrasses du Lac 3*
Number of rooms: 100
Official Description (provided by the hotel):
Situated 800m from the beautiful Evian Master Golf, the residence Les Terrasses du Lac offers a pretty view over the lake Léman. In a quiet and relaxing environment, it is a pleasant place for either leisure or business stay.The residence is composed of several small buildings of 2 or 3 floors each and faced in wood in a style reminiscent of moutain chalets. Most apartments benefit from large outdoor space (balconies, terraces or gardens). ... more   less 
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