We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nothing to fault other than wifi service” 4 of 5 stars
Review of Hilton Evian-les-Bains

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hilton Evian-les-Bains to your Saves list
Hilton Evian-les-Bains
4.0 of 5 Hotel   |   Quai Paul Leger, 74500 Evian-les-Bains, France   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book early, up to 20% off
Ranked #5 of 17 Hotels in Evian-les-Bains
Certificate of Excellence 2014
Hong Kong
Top Contributor
76 reviews 76 reviews
54 hotel reviews
Reviews in 49 cities Reviews in 49 cities
39 helpful votes 39 helpful votes
“Nothing to fault other than wifi service”
4 of 5 stars Reviewed yesterday NEW

Service was top-notch: staff were friendly, welcoming and generally nice. We had an issue with hairdryers - that took a bit of time to resolve. Rooms were modern, large enough and comfortable. Gd selection during breakfast with both hot and cold offering. Wifi is available at public areas but at this modern age, hopefully all rooms will have free wifi as well.

Room Tip: Ask for one overlooking the lake if possible
See more room tips
  • Stayed May 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

927 reviews from our community

Traveler rating
    373
    343
    131
    59
    21
See reviews for
170
513
35
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ohio
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a VERY nice Hilton property, but personal service is what makes this hotel stand out. We had a very early departure (0600) and had arranged for coffee the night before. Unfortunately, we realized we had to depart 30 minutes earlier, but lucky for us, Mr. Muminovic Resul was on duty! He went above and beyond to make us espresso, and put together a bag full of fruit, yogurt, and snacks for our breakfast. Employees like this is what makes an individual hotel from a worldwide chain like Hilton stand out--thank you Mr. Muminovic!

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Park, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Evian by boat from Laussane. Just a short 3-4 minute walk along the lake side to the Hilton. I was immediately impressed by the smile and warm greeting at check-in. As a Diamond I emailed a few days ahead and requested to be upgraded to a Junior Suite. Sophie was delightful and offered it complementary. It was on the top floor with a beautiful view of the lake from our large balcony. Bathroom in the suite was enormous with two sinks, separate shower and bath tub as well as a bidet.

We ordered room service as it was raining day. Pleasantly surprised at the high quality and delicious taste. Excellent service from Alexandre who took our order on the phone and also delivered to our room. Although it was raining we chose to sit on the balcony. He set the table for all three of us as if we were at an actual restaurant. Breakfast each morning was delicious. Hot and cold items for everyone's taste. Cook to order omelets are available at no additional cost.

The Executive Lounge has a huge rooftop terrace with superb views of Lake Geneva. Lorena was on duty in the Executive Lounge. She took great care of us and we certainly appreciate her. She went above and beyond the call of duty to personally deliver, to our suite, a selection of desserts. We had just missed the afternoon tea. This just shows the level of service that Lorena gives to the guest. She did not have to do this. She did it because she is an excellent employee and wants to provide excellent customer service. Thank you Lorena!

We ate at Cosmopolitan bar as well as had drinks on the second night. Vincent and Gabriel took great care of us. Drinks were very good, with a healthy pour! While we were eating we were greeted by the General Manager, Richard Cuello. It is no wonder this hotel is so well run. Richard is a genuinely nice person to meet. That is why the staff is so happy, they love their boss.

Many thanks to Damien who assisted us with suggestions on things to due during the inclement weather. I'm not sure if he was a doorman, front desk personnel or concierge, but it wasn't important his title because he fulfilled our needs and did so with a wonderful smile. Thank you Damien.

Since the weather was raining and overcast we make arrangements to be driven the short distance to the port. After settling the charges Silvia drove us to our boat. She was such a lovely lady. Thank you to the entire staff of the Hilton Evian!

David, Michael and Anni

Room Tip: Spend the extra on a Executive Room with a lake view.
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I very rarely write reviews on here. Partly out of apathy and partly out of a view nobody believes positive reviews ;-)

Having just returned from 4 nights here I felt compelled to write a review as this was by far the best hotel I have stayed in for a long time.

I have a Diamond Card with the Hilton group with assures me some level of special attention but every member of staff seemed to be the happiest, most friendly and attentive I have ever found making a huge difference to our stay, everybody seemed to laugh and smile and it created a great atmosphere around the hotel. Travelling with my wife and two small children aged 6 & 7 we had a really amazing few days.

The location is perfect, metres from the lake shore and with lovely views across the lake it affords itself the perfect place to relax and have a peaceful holiday.

The swimming pool is warm and at a fairly shallow depth meaning the children where able to play safely and the Budda Bar Spa (reviewed by others highly on here ) looked lovely.

The restaurants where great and within a short 5 minute walk the town offers good alternatives should you want to get out and explore. If you can it is worth paying for or upgrading to an executive room as this gives you acecss to the rooftop terrace with snacks and drinks in the evening. As the sunsets there can't be anywhere better.

Its perfect, if you want to stay in Evian go here, and if you want to stay in a relaxing hotel for few days, go here.

Room Tip: Obviously a lake view is best, amazing sunsets and stunning views
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleet, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton at Evian is one of the most welcoming & friendly chain hotels we have ever stayed in. On arrival the check-in staff were amazingly helpful & charming, nothing was too much trouble. We asked for adjoining rooms & as they were not available, we were upgraded at no extra charge. Our rooms were lakeside, with the most amazing view & simply huge! The hotel & rooms are attractively decorated & there is ample parking under the hotel. The breakfast was an extensive hot & continental spread including local cheeses. We felt very spoilt during our stay & hope to come back in the future.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasselt, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely time at this hotel. Due to an accident - fortunately with no more than material damages - we arrived only at 01.30 am to the hotel. We had a very warm welcoming which made us feel immediately "at home". Breakfast was varied and warm. The day after one of the host even remember the drinks we ordered the day before as breakfast. That is a good service that make you feel special. We could lend the bicycles owned by the hotel. Furthermore my 7 years old son could enjoy the outside pool which was deliciously warmed up. Evian is a nice place to come back. We lacked out of time; so our come back is already planned for summer.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well what can I say about this one. I'll start with the positive If you pay to go on the sixth floor then it come with a good view and louge access which was in my view the only good thing we thought about this hotel o and the staff are helpful. The Spa is dirty and rule based smelt of sewage and where unable to other as any services on our short break, Main restaurant was closed during our stay so had to use bar food service which was very disappointing and tasteless. Ordered cocktails from their menu and the barman didn't now how to make them and then informed us he did not have the correct ingredients, I then ordered a draft beer and after about ten minuets was informed this also was also not available so was given a bottle beer. The breakfast was ok but nothing special although a large selection of options. This hotel is so commercial based it has become robotic in it service and system. I and my family will never choose Hilton again

Room Tip: Executive floor
See more room tips
  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Evian-les-Bains? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Evian-les-Bains

Address: Quai Paul Leger, 74500 Evian-les-Bains, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Evian-les-Bains
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Spa Wheelchair access
Hotel Style:
#2 Family Hotel in Evian-les-Bains
#4 Luxury Hotel in Evian-les-Bains
#6 Romantic Hotel in Evian-les-Bains
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Evian-les-Bains 4*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Priceline, Agoda, Hotels.com and Expedia so you can book your Hilton Evian-les-Bains reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Evian-Les-Bains Hotel
Hilton Évian Les Bains

Owners: What's your side of the story?

If you own or manage Hilton Evian-les-Bains, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.