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“1st family holiday” 5 of 5 stars
Review of Chalet Monique

Chalet Monique
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Chalet Monique
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Courchevel 1650, Courchevel, France   |  
Hotel amenities
Rayleigh, United Kingdom
Reviewer
5 reviews 5 reviews
“1st family holiday”
5 of 5 stars Reviewed April 7, 2014

I booked this trip last minute having received my 3 months old baby's passport only 9 days before departure.
I booked Chalet Monique through Ski Olympic (SO) and travelled with my wife, baby and mother in law and father in law. The only reason i booked through them was because they had a Sunday departure and there was no affordable availability elsewhere leaving on the Saturday. I was glad i found them!
SO head office was very helpful and ran through all the necessary issues i would have to think about travelling with a 3 month old. The chalet staff and chef (Sorrel, Grace, Hannah and Dan) really made this holiday special and went out of their way to make the guests feel special. We were also fortunate that the other 18 guests we shared the chalet with were good fun and thoroughly sociable.
The free bar from 16:30 to 21:30 saved us a fortune - we spent €45 on three vin chauds and a large beer in the Manali Hotel when we first arrived .... error!
I love the skiing in Courchevel but you have to be careful when on the slopes. Booking through SO at the Monique meant we only had to pay for lunch but if you know where to go (Bel Air, Chenus, Verdons snack bar (with British DJ) then you won't pay through the roof.
I would definitely book through SO again but would wait for another last minute deal so i pay 40% less than brochure price and keep my fingers crossed the staff are as wonderful as this year.
ps apologies to all 48 people on the transfer coach when my son dropped his guts he's only 3 months old.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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11 reviews from our community

Traveler rating
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    3
    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Kingston upon Hull, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2014

Just got back from a glorious week in courchevel the weather was great glorious sunshine and a good dumping of snow the day we arrived so conditions were perfect. The chalet Monique is run by ski Olympic and I have to say they are excellent we have been with them a couple of times before and they are a well run company. The food in the chalet is excellent and the staff are brilliant they really look after you we will be booking with them again next year.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 22, 2014

The week was everything we hoped for and more.
We were a party of 6 whose holiday was enhanced by the attitude of the chalet team. Led by Sheridan the chef and top girl, the 3 hosts were on hand to look after our every need. They provided a great atmosphere and joined us for some great fun on and off the slopes. Unlike some previous chalet experiences, they were smart and never showed signs of putting their own fun first.
Granted we went with an attitude to enjoy and it's a pity not all guests share that philosophy.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Doncaster, United Kingdom
2 reviews
4 of 5 stars Reviewed February 22, 2014

The chalet is in a great location. The bus stop is immediately adjacent to the chalet with free and regular access to and from all Courchevel's areas It is just an easy 2 to 3 minute walk to the main Ariondaz 'bubble' along paths cleared daily,except when it was actually subject to falling heavy snow. From here you had swift access to all Moriond's well planned lift system, including two free lifts for progressing beginners and 11 others which gave quick access in to the whole three Valleys area.
There is a spectacular view from the lounge of this lovely chalet and ample seating for all guest (one of the dinning room tables was always made available to share stories around after dinner).The Ski Olympic staffed free bar service was sociable and welcoming experience and particularly so considering the prices in alpine bars generally, and Courchevel in particular.(Courchevel even during happy hour is still very pricey!). Thick fluffy dressing gowns and slippers were provided for each guests comfortable access to the daily apres ski hot tub and there was always ample wood for the the log fire every evening.
The chalet was kept very clean and tidy. The staff, always polite, helpful,with a ready smile, and 'never in your face.' Meals were varied, of high quality and any special dietary needs (eg gluten free and vegetarian) were always discussed with individuals daily by Chef Sheriden.
For the non skier there was no need to stick around the chalet all day. There were well maintained forest walks and snow shoeing trails, free art exhibitions, topical and historical displays within both tourist office sites and some of the larger hotels plus plenty of bars and high quality shops where you could use your plastic.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2014

Returned early Feb 2014 from a week in Chalet Monique with Ski Olympic. It was worth every pound it cost us, food amazing from Sheridan the chef and her 3 lovely smart and very helpful chalet hosts. The chalet was kept immaculate, the hot tub was enjoyed by most of us and was very clean, as were the bedrooms 'well done girls' all in all an excellent week, we will be back!

Room Tip: Ground floor very quiet
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Top Contributor
60 reviews 60 reviews
7 hotel reviews
Reviews in 29 cities Reviews in 29 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 14, 2014

Before I continue, it's important to state that Chalet Monique is not an 'Average' chalet. For the premium (and "Gold Collection" label) attached however, my expectations were relatively high and the experience for me wasn't worthy of Tripadvisors 'Very Good' rating. Fortunately we booked within a couple of weeks of departure and paid £795 pp rather than the standard rate of £995. Had we paid the latter though I really would have felt that we'd received poor value for money.

You'll find Chalet Monique right in the centre of Courchevel 1650, just off the main road to 1850 and opposite a variety of restaurants, ski shops and bars. Its position is certainly convenient for the town and provides stunning views down the mountain but from a skiers point of view is not ideal. Its about 150m as the crow flies to the nearest lift (Petit Moriond gondola) but once you've left the boot room and walked up hill its more like twice that. Further more the access to this lift is not good from the road and the lift so short that its really not worth it. We opted instead to walk down to the main lift in 1650 (Ariondaz), which takes about 5 minutes in ski boots. We did actually manage to ski almost back to the door of the chalet one day as there was so much snow but usually you'll have to be a very competent skier to get back to within 100m of the chalet. Additionally, having stayed in locations all over the 3 valleys if you're an ardent skier like me looking to explore all of the 600km + terrain then Courchevel 1650 is not the best option being 3-4 lifts and around an hour + from Meribel.

The lounge area is a fantastic space for relaxing after a hard days skiing and revelling in the stories of the day with your fellow guests. There's a beautiful open fire, large comfortable sofa's and the huge glass windows provide magnificent views towards 1550 and beyond. There were 21 guests in the chalet during our stay and as other reviewers have mentioned there was not quite enough seating for everyone, even with it not being fully occupied.

The bedrooms were basic but comfortable with more storage than usual and a nice firm bed. Having stayed in other Ski Olympic chalets the bedrooms did compare favourably but the addition of framed pictures does not prove lavish enough in my opinion to warrant the 'GOLD' tag. We did however have two small complaints about the bedroom. Firstly the bathroom although superficially clean would benefit from either a good old bleach or a refurb to bring it up to standard. The second - the noise which penetrated the ceiling in the morning. Should you be thinking of booking, avoid the rooms directly below the lounge unless you like the sound of chair being dragged along floor at 7am.

The food was plentiful and generally very good with a few exceptions...some exceptions being truly excellent and others pretty mediocre. Breakfast was on the whole very good (porridge, cereals, fruit, bread & a hot option like bacon & egg), as was afternoon tea which always had at least 2 indulgent home made cakes, canapés before dinner were also well received and the selection of local cheeses every night was wonderful. Its obvious to me that Sheridan the chalet manager and chef was without doubt a capable cook but a few meals seemed to suffer from having been made en masse. In addition to this Sheridan was incredibly enthusiastic about her job and her customer care was excellent...if only she could have imparted some of this on to her chalet hosts!...
...this is what really let the chalet and Ski Olympic down. The three chalet staff/hosts were inexplicably lacklustre. Pleasant enough but severely lacking in interpersonal, hosting and service skills and seemingly afraid to step out from behind the bar and engage with their guests. The fact that the guests themselves ended up having to play host amongst one another became amusing, clearing our own plates away every night and being constantly reminded of things that were necessary to make their season less work and more play did not. Might I also suggest that cleaning and vacuuming around guests feet who have chosen not to spend the day skiing is not befitting of a £1000 a week chalet! I could go on but if you are really intent on booking this chalet then there are plenty of other redeeming features:
- The outdoor hot tub which is perfect after a hard days skiing
- The complimentary bar (we particularly enjoyed the pre dinner gin & tonics, although why only available 5 nights out of the 7?)
- The champagne upon arrival as well as every night before dinner
- The standard of wine was exceptional
- Ski bus stop right outside front door
- Wi-fi that actually works properly!

The bottom line is that I probably wouldn't return to this chalet and If you want my advice be very cautious about paying the 'gold' premium for what is a good chalet but not a great one.

Room Tip: Avoid choosing rooms directly below the lounge and nearest the road.
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  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2014

We have just returned from Chalet Monique. Our bedrooms were small but nice, and the lounge area was lovely with great views. Food was pleasant and staff were helpful. Only complaint was that there wasn't enough seating for all of us who were staying there, so had to feed some children earlier. The lounge area didn't have enough seating either if everyone was there. Otherwise, a pleasant stay.

Room Tip: We had rooms away from the front, so we couldn't hear the bars over the road.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Monique

Address: Courchevel 1650, Courchevel, France
Location: France > Rhone-Alpes > Savoie > Courchevel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2 of 22 Specialty Lodging in Courchevel
Price Range (Based on Average Rates): $$
Number of rooms: 12
Official Description (provided by the hotel):
Chalet Monique has been extensively re-furbished in order for it to join the Parc Alpin in our Gold Collection series. New furniture and fittings are in place and the chalet now boasts flat screen TVs in all rooms as well as a superb outdoor hot tub to relax in with a glass of wine after a hard day on the slopes and take in the magnificent views.There is a four course evening meal with a selection of fine wines along with cooked breakfast and afternoon tea. The “Bottomless Cookie Jar”, which became very popular in Parc Alpin last season, is also available in Chalet Monique. Fluffy bathrobes and towels as well as slippers are also provided to make your stay extra special.Chalet Monique is blessed not only with a fantastic location close to the heart of Courchevel 1650, but also has a level of quality and comfort that persuades many guests to return year after year. ... more   less 

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