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“Exceptional front desk” 5 of 5 stars
Review of Grand Hotel des Alpes

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Grand Hotel des Alpes
4.0 of 5 Hotel   |   Rue du Docteur Paccard, 75, 74400 Chamonix, France   |  
Hotel amenities
Ranked #2 of 78 Hotels in Chamonix
Morristown, New Jersey
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Exceptional front desk”
5 of 5 stars Reviewed September 24, 2013 via mobile

This is my second time staying at this hotel. It was great again. Front desk was very helpful. They made recommendations to our two new favorite restaurants in chamonix, the chaudron , and the la caleche. They also recommended the cap horn and panier des 4 Saisons which were also great. When you order a coffee or drink in the afternoon, they also give you some great snacks. The rooms are very spacious. The wifi works very well. The location is 2 to 3 minutes walking distance to a couple bakeries and many restaurants. The lobby of this area is very nice and comfortable.

Stayed September 2013
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208 reviews from our community

Traveler rating
    156
    48
    3
    1
    0
See reviews for
43
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Andorra la Vella, Andorra
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 22, 2013

great suites that will satisfy luxury fanatics, nice views to Mont Blanc and in town center, 2 min walt to Moncler, Chanel... boutiques. excelent service and parking area. Wifi in rooms and lobby. Excelent lobby reception for bussines meetings

Stayed August 2013, traveled on business
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Oslo, Norway
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 22, 2013

Stayed here i early september, had a double room with street view. Loved the room, the amenities, the lovely bath robe and the quietness of the hotel. Did not have breakfast , but had a look at the terrace where I assume you can have breakfast, and the view of the river and mont blanc is absolutely beautiful. The staff are helpful and nice. Both the inside and outside of the hotel has a nice design that fits in with the chamonix feeling, especially love the outside of the hotel-really beautiful. Will definitely com again and recommend the hotel to friends.

Room Tip: if it is available in yor room category ask for a room with mont blanc view
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montesson, France
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 20, 2013

We just stayed in this hotel for one night ina standard double room. The hotel is beautifully furnished and very clean, our room had a lovely smell. The staff were very good, welcoming and helpful. Our room was on the first floor facing the street and we did get some noise from people walking past in the early hours. My only complaint was that the mattress was very firm and the pillow was the hard foam type but the duvet was quite luxurious. Would love to stay here again sometime, highly recommended.

Stayed September 2013, traveled as a couple
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Philadelphia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 12, 2013

We booked a 3-night stay at Grand Hotel des Alpes in Chamonix, but about 10 minutes after arriving we decided to extend our stay another night. As there were 3 of us, we had booked a suite. Upon arrival, Sylvie met us at the private garage with the bellman to bring our bags up. Atmosphere is lovely, professional and utterly charming. We got to our room to find fresh fruit and champagne - always a good start! The hotel is perfectly located in town. Some rooms have view of the Alps, our room had a view of the square, which was actually kind of fun for people watching. Generally it was quiet at night, but one night there were a few revelers out, so we closed the windows, which are double paned, and kept the noise out, but the room had no A/C (and why would it - this is the Alps!), and the room got a little stuffy. The next day, housekeeping provided a fan immediately. The suite was a bit if a splurge for our trip, but the double room (where we stayed the 4th night) was reasonably priced. We did not eat breakfast there (at 20Euros/pp seemed a bit steep, though it did look like quite a bit of food!). The appointments are quite nice and comfortable - bedding, towels, bathroom design, shampoo - everything. Will stay here again if (when) I get back to Chamonix!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ithaca, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

My wife and I had the pleasure of staying in this wonderful hotel in chamonix.It is very central
with lots of restaurants right near it and the rear facing rooms have Mont Blanc views.
The real star is the service which is outstanding starting with the directeur Katya and the
always helpful Natalia and Jerome at the front desk.There is a beautiful bar/ lounge and Okky
and Jimmy make the best negronis and manhattans. Hanghi is very helpful and we would
love to return with our daughters to this lovely alpine paradise.There is underground parking
right at the hotel and they can get you tickets to all the cable cars to avoid lines.

Room Tip: ask for rear facing rooms as there is no air-con and there can be noise in front at night.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst, North Carolina
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 10, 2013

We stayed here in the beginning of September 2013. We had a standard king room at the rear facing the river. The hotel is spotlessly clean. The staff is energetic, friendly. It has a great location and is a beautiful property. I recommend it highly. Only crtiicism would be the cost of breakfast buffet so instead we ate out which was easy because there were so many places close by. Nice bar and afternoon cocktail service.

Room Tip: at the rear by the river was very nice.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel des Alpes

Address: Rue du Docteur Paccard, 75, 74400 Chamonix, France
Location: France > Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Chamonix
#1 Romantic Hotel in Chamonix
#5 Family Hotel in Chamonix
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel des Alpes 4*
Number of rooms: 30
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Also Known As:
Grand Hotel Chamonix

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