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“Lovely stay, lovely staff” 5 of 5 stars
Review of Icon Hotel

Icon Hotel
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Icon Hotel
2.0 of 5 Hotel   |   1, Faubourg des Balmettes, 74000 Annecy, France (Formerly Kyriad Annecy Centre)   |  
Hotel amenities
Ranked #27 of 45 Hotels in Annecy
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Lovely stay, lovely staff”
5 of 5 stars Reviewed 4 weeks ago

The previous reviews about the lack of lifts and the really dire breakfasts are on the money but this is such a lovely hotel with the loveliest of staff members who are helpful and make the stay so nice. Coupled with that is the hotels amazing location - couldn't be better placed for the old town with restaurants and cafes and markets under your nose and just five minutes walk from the lake.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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29 reviews from our community

Traveler rating
    5
    12
    6
    4
    2
See reviews for
7
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1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Halifax, UK
Top Contributor
86 reviews 86 reviews
77 hotel reviews
Reviews in 65 cities Reviews in 65 cities
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed August 23, 2014

We had a slightly scary start to our stay. We'd booked this hotel hen it was the Kyriad, and arrived to find that reception had no record of our booking for 3 rooms - all fully paid for. However, without any fuss, the staff sorted this out in an efficient, if not very friendly way.

The hotel seemed to have an odd atmosphere. It wasn't very welcoming and seemed, despite Annecy being super busy, to be empty. However, our rooms were ok - clean, basic and functional. The bed wasn't the most comfortable, but there was AC and the hotel is in a very good location on the edge of the old town.

Parking is in a secure, public, underground car park (Sainte-Claire) just a short walk up the street. It cost £14 for 24 hours parking, which seemed reasonable.

All in all, it was an ok stay and worked as a one night base on our way back to Geneva airport.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Barcelona, Spain
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2014

Staff: very helpful and kind / location: very good / my room and bathroom were clean and spacious / bed: ok / breakfast : ok /
but, there is no lift. If carrying your bag in the stairs is a problem , this nice hotel is not for you.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2014

We were very pleased to stay at Icon Hotel. It was clean, comfortable, and the rooms and bathrooms were a good size compared to many French hotels in old buildings. There was AC and the rooms were non smoking. The beds were also comfy compared to many beds you will find at a three star! The pillows and comforter was also nice. There was free wifi but had trouble getting it to work in the rooms although it worked fine in the lobby. Reviews say to come early or the parking would be full and they are not joking! We had to find and pay for street parking as the hotel parking was full. The location cannot be beat as it is situated at the beginning of the street that morphs into an amazing market each day. Aside from the market the old streets twist and turn with their cobbles leading you to many clothing shops, gelato shops, restaurants, wine stores, cheese shops, souvenir shops, specialty shops, and leads you to the canals. It is very picturesque, rich in history, and quaint. The lake is very close, as well as the old castle above you. All can be reached within a couple minutes walk. We couldn't have been more happy staying here and recommend it!

Room Tip: We had two different rooms between the four of us and we were pleased with each. If you prefer quiet...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Zionsville, Indiana
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

stayed here for 3 nights and the location is tremendous at the head of the pedestrian street,
staff confused our reservation, did not have the balcony room ordered, but it is clean. they need new beds as the mattresses were worn out.
would not be a repeat customer here.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Excellent location – just by the entrance to the old city and about 5 minutes’ walk from the train/bus stations.

No visible signage of the hotel, recognised the distinct stone wall from the photos. Looks quint from the outside, not so much inside.

Spotty Wi-Fi in the room - iPad works iPhone doesn’t. Not quite luggage friendly - narrow staircase, & no lift. Small room and even smaller bathroom, but clean and functional. Pretty responsive by email. Breakfast was additional to the room rate, but don't bother. Absolutely delicious croissant/ buns/ pastries from the little pastry shop just round the corner.

For the price paid, it was decent enough for a night’s stay in Annecy.

Sunday market in the old city was delightful, colourful, fresh and tasty fruits, pastries and everything nice..

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

The location of the hotel is very good , having a door on the pedestrian Annecy. That makes the acces in the city very easy. But if you travel by car you have to know that the only solution is public parking , not farawy , but dirty . Whorse is that you have to stop for the lugge on the bicycle run . The rooms are very small , but they have good aircondition . I have to say that the breakfast was good for the value ,but some more staff will be good. No elevator . Good hotel for a short stay , with small luggage .

Stayed July 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Icon Hotel

Address: 1, Faubourg des Balmettes, 74000 Annecy, France (Formerly Kyriad Annecy Centre)
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Hotel Style:
Ranked #27 of 45 Hotels in Annecy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Icon Hotel 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Kyriad Hotel Annecy

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