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“It's ok - basic accommodation, good location” 3 of 5 stars
Review of Icon Hotel

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Icon Hotel
2.0 of 5 Hotel   |   1, Faubourg des Balmettes, 74000 Annecy, France (Formerly Kyriad Annecy Centre)   |  
Hotel amenities
Ranked #28 of 45 hotels in Annecy
Halifax, UK
Top Contributor
85 reviews 85 reviews
76 hotel reviews
Reviews in 64 cities Reviews in 64 cities
168 helpful votes 168 helpful votes
“It's ok - basic accommodation, good location”
3 of 5 stars Reviewed 4 days ago NEW

We had a slightly scary start to our stay. We'd booked this hotel hen it was the Kyriad, and arrived to find that reception had no record of our booking for 3 rooms - all fully paid for. However, without any fuss, the staff sorted this out in an efficient, if not very friendly way.

The hotel seemed to have an odd atmosphere. It wasn't very welcoming and seemed, despite Annecy being super busy, to be empty. However, our rooms were ok - clean, basic and functional. The bed wasn't the most comfortable, but there was AC and the hotel is in a very good location on the edge of the old town.

Parking is in a secure, public, underground car park (Sainte-Claire) just a short walk up the street. It cost £14 for 24 hours parking, which seemed reasonable.

All in all, it was an ok stay and worked as a one night base on our way back to Geneva airport.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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25 people have reviewed this hotel

Traveler rating
    3
    11
    6
    3
    2
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6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Barcelona, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff: very helpful and kind / location: very good / my room and bathroom were clean and spacious / bed: ok / breakfast : ok /
but, there is no lift. If carrying your bag in the stairs is a problem , this nice hotel is not for you.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very pleased to stay at Icon Hotel. It was clean, comfortable, and the rooms and bathrooms were a good size compared to many French hotels in old buildings. There was AC and the rooms were non smoking. The beds were also comfy compared to many beds you will find at a three star! The pillows and comforter was also nice. There was free wifi but had trouble getting it to work in the rooms although it worked fine in the lobby. Reviews say to come early or the parking would be full and they are not joking! We had to find and pay for street parking as the hotel parking was full. The location cannot be beat as it is situated at the beginning of the street that morphs into an amazing market each day. Aside from the market the old streets twist and turn with their cobbles leading you to many clothing shops, gelato shops, restaurants, wine stores, cheese shops, souvenir shops, specialty shops, and leads you to the canals. It is very picturesque, rich in history, and quaint. The lake is very close, as well as the old castle above you. All can be reached within a couple minutes walk. We couldn't have been more happy staying here and recommend it!

Room Tip: We had two different rooms between the four of us and we were pleased with each. If you prefer quiet...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Zionsville, Indiana
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed here for 3 nights and the location is tremendous at the head of the pedestrian street,
staff confused our reservation, did not have the balcony room ordered, but it is clean. they need new beds as the mattresses were worn out.
would not be a repeat customer here.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location – just by the entrance to the old city and about 5 minutes’ walk from the train/bus stations.

No visible signage of the hotel, recognised the distinct stone wall from the photos. Looks quint from the outside, not so much inside.

Spotty Wi-Fi in the room - iPad works iPhone doesn’t. Not quite luggage friendly - narrow staircase, & no lift. Small room and even smaller bathroom, but clean and functional. Pretty responsive by email. Breakfast was additional to the room rate, but don't bother. Absolutely delicious croissant/ buns/ pastries from the little pastry shop just round the corner.

For the price paid, it was decent enough for a night’s stay in Annecy.

Sunday market in the old city was delightful, colourful, fresh and tasty fruits, pastries and everything nice..

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The location of the hotel is very good , having a door on the pedestrian Annecy. That makes the acces in the city very easy. But if you travel by car you have to know that the only solution is public parking , not farawy , but dirty . Whorse is that you have to stop for the lugge on the bicycle run . The rooms are very small , but they have good aircondition . I have to say that the breakfast was good for the value ,but some more staff will be good. No elevator . Good hotel for a short stay , with small luggage .

Stayed July 2014, traveled with friends
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Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We' ve stayed at a room at the outside of the entrance of the hotel. This room should be avoided. They tried to hide the smokers odour with a spray, but after a few hours the smell was back. We only had 3 pillows for four people. The fourth was filled with only 2 towels!
The layout room was quite bizarre as the bathroom was sandwiched between the two sleeping rooms.

The location of the hotel is really good. The breakfast was just average.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Icon Hotel

Address: 1, Faubourg des Balmettes, 74000 Annecy, France (Formerly Kyriad Annecy Centre)
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Hotel Style:
Ranked #28 of 45 hotels in Annecy
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Icon Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Tingo, Otel, Priceline, BookingOdigeoWL and TripOnline SA so you can book your Icon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kyriad Hotel Annecy

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