At arrival we've been told that the room we booked is not available, and we've been offered a worse room for the same price. The second day in the morning we negotiated to change the room to the one we booked, but it took the whole day to make it happen (we left the key at 9 am and got the new one at 5 pm, and then it took another 3 hours to arrange the cleaning/make-up of the room).
The hotel staff says everything will be arranged, while does nothing for that.
The rooms are dirty, the furniture is very old, there were no single hook to put a towel in the bathroom, and it seemed that some renovation there has started, but never finished.
It was hot, and the hotel has no any air conditioning, but if you open a window, a lot of noise comes from the street (which continues all the night since the hotel faces one of the main squares of the city).
The only advantage of the hotel is its very central location.
- Also Known As:
- De Savoie Hotel
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