This could be an absolutely amazing hotel. The building is stunning and has a wonderful location on the bank of Lake Annecy. Service was, in general, very poor. There was only one staff member, the male host at the restaurant, who provided excellent customer service. The rooms are very outdated, in desperate need of a modern makeover. The Internet is terrible and logs you out about every 15minutes or so. Overall, a beautiful setting although needs a massive overhaul to make it five star.

A huge edifice standing at the end of Lake Annecy that incorporates a casino and conference centre. The public rooms are not particularly impressive and are more conference centre than grand hotel, though the dining room and its terrace must be lovely in summer. The bedrooms, however, are spacious, well equipped and extremely quiet and comfortable. Staff were helpful and unfailingly polite.This place is not cheap but where is in this part of France? Great base for touring the stunning countryside nearby.

This hotel should be magnificant, but it's just ... odd. It's a sort of art deco hotel which has a 1970's feel to it. The room was comfortable - a one bedroom suite, but the layout not particularly comfortable, and the furniture not welcoming. The food was average for breakfast and lunch.

BUT ... the setting is absolutely "to die for" right on the lake with a small park and view of the moutains. For this alone I would stay there again, but I dearly wish this hotel would be taken over and brought up to the standards it deserves.

The hotel is in a magnificent position. It was a grand art deco hotel, but is now needing upgrading. We had quite a pleasant room with lovely views. However, it was a bit drab and the beds weren't very comfortable. The service in the restaurant is patchy at breakfast. It was poor at dinner, on our last evening when we had invited guests. The food that evening was not good and expensive for what we had. Also, the staff at reception aren't very friendly. The hotel could do with some improvement.