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“Great find, great value” 4 of 5 stars
Review of Alexandra Hotel

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Alexandra Hotel
2.0 of 5 Hotel   |   19, Rue Vaugelas, 74000 Annecy, France   |  
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Ranked #1 of 43 Hotels in Annecy
Manchester, Vermont, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great find, great value”
4 of 5 stars Reviewed August 13, 2014

A lovely little hotel, smack bang in the heart of Annecy, staff engaging, pleasant and very helpful. Excellent tips on local restaurants, bargain discount off the nearby underground parking too. Rooms are decent, clean and tidy, ideal for a couple who are out most of the day exploring and only want sleep and shower for the next day. Slight downside was no aircon, had to open the balcony doors, which made it noisy for a little while. Free wifi worked a treat! For the rate you cannot really fault it, will stay here again.

Room Tip: Ask for a rear room for less noise
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, August 15, 2014
Dear Globalexecman,

We have to thank you for sharing your feeling about our hotel.

We are glad to see that you enjoyed your stay in Annecy with us. We are going to transmit your grateful advice to the rest of the team who are still working in the best way to offer you the best quality.

We are looking forward to welcome you in Annecy so do not hesitate to visit our website to benefits from our best prices.

Best regards.

Florian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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431 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Rio de Janeiro, Brasil
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

All the staff is very friendly and helpful: they gave excellent recommendations on restaurants. The room we stayed was nice and clean. The breakfast was good and worth the price. And finally the hotel is located within a 5 minute walk from Annecy's old centre. I definitely recommend it...

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, August 15, 2014
Dear Analuiza,

Thank you for your good reviews on our hotel.

It is a pleasure to read your encouragement that we share with our team.

Best regards.

Florian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 9, 2014

This hotel is not fancy or located in a charming part of town. Having said that, it is a short walk to the train station (which is convenient if you, like us, are traveling without a car). It is also close to the lake and maybe a 10 minute talk to the historic part of town, which is full of restaurants and shops. The rooms are small, as others have mentioned, and without air conditioning. I have to say though, that the very helpful front desk staff made Hotel Alexandra stand out for us. Patrice (sp?) in particular, came through in our time of need. I needed to see a dentist unexpectedly, and that is a tall order during August in France. He called around to several practices and got me a same day appointment with a competent and friendly provider. That is the level of service you would expect at a much more expensive property.

Room Tip: There is no elevator.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, August 15, 2014
Dear Savvyconsumer A,,

First of all, thank you for take some of your time to share your opinion about our hotel.

We are so glad to see that you enjoyed your stay with us. Actually, all our team do his better, everyday, to offer you a pleasant stay and that's why we are going to transmit your feelings at the rest of the staff.

We would be very happy to welcome you in Annecy once more.

Pending this pleasure, do not hesitate to visit our website or contact us to benefit from our best offers and prices.

Thank you again,
Best regards.

Florian.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 29, 2014

Such a lovely hotel. This was the most budget friendly hotel I had booked for our honeymoon, so I was prepared for it to be not as nice as some of our other hotels I had booked. Boy was I wrong, Alexandra Hotel is a true gem! Absolutely stunning hotel. We were on the top floor with views of the canal & the mountains. The room was compact but had everything we needed. It was clearly newly renovated, the bathroom was in great condition. The staff went above & beyond every time for us. To say they are friendly is an understatement. The hotel location is ideal. You're about a 5 min walk to the train station and about 3 min walk to the old town. Its located on a busy street but in the evenings its so peaceful & quiet (we slept every night with the windows open). We loved our stay at Alexandra & would recommend it to anyone.

Just note, there is no elevator or AC. It wasn't a big deal for us but if that's something you require, then this won't be the hotel for you.

Room Tip: We were on the 4th floor (top floor), in room number 28. It had 2 big beautiful windows, one facing...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, July 30, 2014
Dear Ferris0615,

First of all, thank you for sharing your opinion about our hotel. And again congratulation for your event.

We are glad to see that you enjoyed your stay with us. Actually, all the team do his best, everyday, to make your stay better. We are really happy to read that we succeed to offer you a stay beyond your convenience and further.

We will be glad to welcome you again. So do not hesitate to visit our website or to contact to benefit from our best offers and prices.

Best regards.

Florian.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort William, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

This is an excellent friendly, clean hotel in the center of Annecy. I had booked a room with a view over the canal which was great and it had two large windows which was very useful as it was very hot when we were there. An old building that has been decorated in a modern tasteful way.
Staff couldn't have been more helpful, suggesting places to visit, eat and supplying umbrellas for us in a downpour.
Minor problem with the shower not keeping to temp.but then you can't have everything perfect in the real world.
Would highly recommend this hotel and we will certainly use it if we are back in that area again.

Room Tip: Try to book one with a view of the canal.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, July 30, 2014
Dear Milne258,

First of all, thank you for sharing your opinion about our hotel.

We are glad to see that you enjoyed your stay with us. Actually, all the team do his best, everyday, to make your stay better. We are really happy to read that we succeed to offer you a stay at your convenience.

We will be glad to welcome you again and to give you some additional advices to discover Annecy. So do not hesitate to visit our website or to contact to benefit from our best offers and prices.

Best regards.

Florian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here on our first real night of our 3 week road trip and loved it.

I have been to Annecy a handful of times in the past and always wanted to take my significant other... and boy did we enjoy it. Town itself is a bit toursity... although arriving on the weekend of major festival probably didn't help! The town is beautiful - particularly at night and the surrounding area and lake is wonderful.

We enjoyed a big bike ride during the day and one of the best meals of my life by night.

The hotel itself is much as you would expect in a town like Annecy, the price you pay, and the location within the town.

The rooms are small - fair enough, but you're not there to hang out in your room and we had more than enough space to unpack, shower and sleep for two of us.

No lift - so what. It's not like there are 5 stories here and it's part of the huge charm that you get staying in these older places. If you want sterile lifts and larger rooms - stay in a chain on the outskirts of town.

Staff - fantastic. Really helpful for everything from checking in, breakfast, advice on town maps etc.

Parking - okay. This was a bit of a pain and an expense we hadn't really considered. But let me tell you - this is completely common in all these little places - and again, if you're not prepared to pay a little extra to park your car... stay on the outskirts and it'll cost you taxis. For the majority of guests I would imagine parking isn't a problem - and to be honest a couple of blocks walk and a few extra Euro not a huge issue.

Would I recommend it to others - absolutely. One of the better places I've stayed in Annecy in terms of cost and convenience.

Would I stay there again - hopefully!

nb. probably could do with better pillows :)

Room Tip: Given central location - there may be some street noise. Although the double glazing did remove the...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, July 24, 2014
Dear guest,

Thank you a lot to share your opinion about our hotel.

We are really happy to see that you enjoyed your stay in Annecy and with us. That's why we are going to transmit your feelings to the rest of the team because we are all working in the same way : offer you the best stay as possible.

We totally agree with you. Annecy it's a wonderful town.

We will be very glad to welcome you again in our hotel. For your next stay with us, we will give you other activities, ideas and more advices.

Pending this pleasure, do not hesitate to visit our website or to contact us to benefit from the best offers and prices.

Best regards.

Florian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Top Contributor
162 reviews 162 reviews
46 hotel reviews
Reviews in 61 cities Reviews in 61 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 21, 2014

The hotel is very close to all the touristy things in Annecy. The staff are very welcoming and helpful and go out of their way to help - eg carrying my heavy bag up the stairs.
The rooms have just been recently done up so they are quite funky - but still very small. The superior double room we booked didn't have air conditioning and looked out onto two busy streets either side of the room. It was so noisy that we didn't open the windows - but it was also incredibly hot in the bedroom. So we didn't sleep all that well at this hotel. The noise goes late into the night and starts about 5am.
The breakfasts were really good and the breakfast room looks as if it has just had a wonderful lime green makeover with a lush tree mural on the roof.
The hotel has a special arrangement with the city car park 5 minutes down the road so you can get subsidised car parking. However as we were there during massive rain showers this turned out to be a real pain - especially with the one way streets which meant it was difficult to travel back to the hotel to collect our luggage. Overall we thought it was a hassle having a car in Annecy and we think on reflection it would have been better value and more convenient if we had stayed outside of the city and just visited the city during the day.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalexandra74, Réceptionniste at Alexandra Hotel, responded to this review, July 24, 2014
Dear bluekakriki,

Thank you for sharing your opinion about our establishment.

We are delighted that you enjoyed your stay, the breakfast and the location.

Apparently you have been disappointed by some points.

It is true that we do not have air conditioning, because the technical constraints of a building 200 years old historical area in ranked do not allow us to do so. Fans are available in the rooms

All our windows are phonics, it is true that if they are open, we are in the city center! You were here during the World Cup football which resulted, at times, fans who express their joy in the streets of cities!

And to finish, the weather has been unusually wet for July.

Pending the pleasure to welcome you again in Annecy,

You can visit our Facebook page and if you want to benefits from our best prices and offers, you can contact us or visit our website.

Best regards.

Florian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alexandra Hotel

Address: 19, Rue Vaugelas, 74000 Annecy, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#1 Family Hotel in Annecy
#1 Romantic Hotel in Annecy
#4 Business Hotel in Annecy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Alexandra Hotel 2*
Number of rooms: 25
Official Description (provided by the hotel):
The Alexandra Hotel is ideally situated 300m from the lake, 200m from the railway station and the entrance to the old town. Personalised hospitality, family atmosphere and the charm of the place, all add to the comfort of a modern hotel. ... more   less 
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Also Known As:
Alexandra Hotel Annecy

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