This time I stayed with a travel-mate and as they didn't have a twin-room available on the first floor, they gave a family room at the same price - with a small reduction as we stayed 10 days and I had stayed with them before.
This hotel couldn't be more convenient for everything in Annecy - shopping, eating, the railway station, boat trips, the bus station and all the sights of the town.
The staff are fantasically helpful and welcoming to every guest, with no request being too much trouble for them. Rooms are furnished in a minimalist style but, I don't need to pay for armchairs and carpets! If I had one small criticism it would be that, being of larger build, there is very little space in the toilet areas of the bathrooms so, if you need wriggle-room, you might need to work on your suppleness before staying there!
Next year, they hope to add 5 more rooms on the First Floor and move Reception/Breakfast Room to the Ground floor, where they have acquired more space. As the hotel is more often full than not, I am glad that more people will be able to stay there and enjoy Annecy.
Since my visit in Sept last year, the hotel has been given a Tripadvisor Certificate, which they have framed and is now proudly displayed in Reception. The recognition is rightly deserved and is testament to the way in which the owners, Patrice and Nicolas, and their team regard and treat every guest, as though they are the most important person in the hotel. If you need help with luggage - there is no lift as the building is listed - there is always someone to carry cases up or down the stairs for you.
Breakfast is Euro 8 per person but you can eat all you want and the food is of high quality. The hot drink machine is one of the best and even I as a non-coffee drinker, was impressed with the cafe au lait! If you need eating-out suggestions, the staff keep a book with customer recommendations in it. Try L'Arcade in the old town!
Please go to Annecy which is utterly beautiful and do enjoy the hospitality at the Alexandra Hotel! You won't regret it!
I stayed in rooms on the first floor and the double glazing keeps all noise out from the busy street...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.