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“Better places out there” 2 of 5 stars
Review of BEST WESTERN International Annecy

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BEST WESTERN International Annecy
3.0 of 5 Hotel   |   19 Avenue du Rhone, 74000 Annecy, France   |  
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Up To -30% Off Room Rate
Ranked #20 of 42 Hotels in Annecy
Dallas, Texas, United States
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Better places out there”
2 of 5 stars Reviewed 2 days ago NEW

We stayed at this property for 2 nights. We booked a suite, which was greatly exaggerated on their website. The suite was really one room with a bed and a desk area with a sofa bed. As you entered the suite, you entered a narrow hallway with tiny bath area and separate toilet room, which smelled like urine. Both doors opened to the hallway because the rooms were very small. There was a little hallway with sharp corners that led to the big room with the bed and couch. The TV was mounted across the room but felt far away from the bed on the other side of the room. The internet was spotty and kept going out. It was not worth the money they were asking for the suites compared to other hotels that were closer to the old town. On the positive side, the front desk spoke very good English and knew the area well, and were helpful. Parking is very difficult at this hotel. I will not stay here again.

  • Stayed March 2015, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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169 reviews from our community

Traveler rating
    24
    63
    57
    17
    8
See reviews for
20
89
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris, France
Top Contributor
167 reviews 167 reviews
38 hotel reviews
Reviews in 66 cities Reviews in 66 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here overnight on the way to the ski stations. The hotel is a 10 min walk from the old town/city center and very easy to access from the motorway. The hotel has an underground car park but there is also plenty of on street parking. The rooms are quite small but clean and recently decorated. The bathroom is also petite and the toilet was so small I could not close the door and fit in. The best feature of the hotel is the connecting rooms for families - you can close off the main corridor and then have a private area...but still two separate rooms (great with adolescents!). Ask for the rooms ending in -19 and - 20 if this is important to you. Overall, fine for one night and very practical if you need connecting rooms.

Room Tip: Connecting rooms in -19 and -20
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  • Stayed February 2015, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie H, Responsable réception at BEST WESTERN International Annecy, responded to this review, 4 weeks ago
Dear Martin,

Reading that you enjoyed your stay is for us one of our greatest achievements and motivates us to continue working towards our goal, that is satisfy as far as possible our guests’ expectations.

Looking forward to have the pleasure to welcome you back at Best Western International Hotel Annecy


Best Western’s Hotel International team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tranbjerg, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed February 21, 2015

Not a very good place to stay. It is poor, the breakfast is too expencive, the WI-Fi is not working very well, multible interruptions during the day. No fridge in the rooms, the hairdryer is too week and placed over the table in the room, not in the bathroom.

Stayed September 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie H, Responsable réception at BEST WESTERN International Annecy, responded to this review, February 22, 2015
Dear Madam,

Thank you very much for your comment.

Receive our apologies for the troubles, we would be really happy to welcome you on an other trip to Annecy and giving our best room.

Concerning the WIFI, the technical department has found a solution to offer a much more regular and rapid connection in the future.

Best Western’s Hotel International Team
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Bologna, Italy
1 review
5 of 5 stars Reviewed January 5, 2015

Initially we were accommodated in a standard room, but the second days we changed the room into a "family room". The rom was fine, no noise, good temperature, good WiFi. Only a few suggestions: they could add a mini fridge for the family room (it would be useful), as well as a little microwave oven. We parked over the bridge, 600 m far, and we walked to the center without any problems

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie H, Responsable réception at BEST WESTERN International Annecy, responded to this review, January 7, 2015
Dear Sir,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
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Geneva, Switzerland
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 20, 2014

1. Very close to station and bus stop 2. Hotel to main tourist location takes not more than 15 mins 3. Map and information provided by Hotel

Wifi was very poor, first it did not connect at all and after connection it was getting disconnected very frequently 2. Had issue with the lights in shower and WC but they offered free breakfast which was a good gesture

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie H, Responsable réception at BEST WESTERN International Annecy, responded to this review, December 22, 2014
Dear Sir,

Thank you very much for your comment.

Receive our apologies for the troubles, we would be really happy to welcome you on an other trip to Annecy and giving our best room.

Best Western Hotel International’s Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 25, 2014

Location: 5 minute walk to train station. 10 minute walk to center. Walking in the day time was fine but I am not sure about after dark. Lots of more centrally located hotel in the center of town.

Room: Clean, small, functional.

Tip: Parking can be a problem. Easy to get lost if you happen to drive into the back of the hotel. Best not to drive around here.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 24, 2014 via mobile

There is absolutely nothing wrong with this hotel - the rooms are comfortable, clean and fairly modern; the staff are very nice and helpful and its a very short walk from the historic centre. However, Annecy is a rally beautiful place and I was really disappointed that we didn't stay in the old city. So, I'd definitely say that this hotel is good value and wouldn't recommend against staying here, but I'd really strongly suggest you try and find something in the old centre instead!!!

Stayed October 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN International Annecy

Address: 19 Avenue du Rhone, 74000 Annecy, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #20 of 42 Hotels in Annecy
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN International Annecy 3*
Number of rooms: 132
Official Description (provided by the hotel):
Situé au cœur de la Venise Savoyarde, découvrez le Best Western Hôtel International d'Annecy, établissement 3 étoiles multi-services, idéal pour l’organisation de vos séjours touristiques et professionnels.A 200 mètres de la gare d'Annecy et à 10 minutes à pied des rives du lac, le Best Western Hôtel International vous propose de découvrir une large gamme de services : 132 chambres modernes et confortables, une cuisine savoureuse, un bar convivial, un SPA design et relaxant ainsi qu’un espace conférence de 400m2. ... more   less 
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Also Known As:
Best Western International Annecy Hotel Annecy
Best Western Annecy
Annecy Best Western

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