So we arrived at this hotel late in the evening after a long drive through France looking forward to some evening fun in this beautiful town.
After waiting for 20 minutes to check in, as the hotel staff were busy having a gossip and playing on their phones we were told that our rooms were unavailable, being 2000hrs I was pretty surprised, but was happy to wait whilst they prepared the rooms, we waited why the staff tapped away at the computer and suddenly you could see the panic on their faces and they informed us that actually we do not have any rooms! However they confirmed that we did make the booking and we should have had the rooms allocated to us. So we asked now what? The response was pretty shambolic, and they were not sure what to do with us. Whilst they tried to sort out their own incompetence (45 minutes had passed and the night was passing us by) so I had to suggest to them at least they can offer us a drink – which we got, about 20 minutes later. As we set at the bar and made constant enquiries into the progress, and 1 ½ hours later they informed us they in fact do have rooms for us!! Finally we thought…..
We were given room keys and were led up to the most filthiest rooms I have ever witnessed in my life, and I have seen many hotels! The beds were in a state, the bathroom was full of hair, and the dustbins were full of used cotton buds, tissues and god only knows what else. After enduring an almost 2 hr wait to get our rooms we were given a room that wouldn’t be a miss in the slums of Mogadishu. Was truly disgusted with the Best Western and will never stay in one of their hotels again.
- Official Description (provided by the hotel):
- Situé au cœur de la Venise Savoyarde, découvrez le Best Western Hôtel International d'Annecy, établissement 3 étoiles multi-services, idéal pour l’organisation de vos séjours touristiques et professionnels.A 200 mètres de la gare d'Annecy et à 10 minutes à pied des rives du lac, le Best Western Hôtel International vous propose de découvrir une large gamme de services : 132 chambres modernes et confortables, une cuisine savoureuse, un bar convivial, un SPA design et relaxant ainsi qu’un espace conférence de 400m2. ... more less
- Reservation Options:
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- Also Known As:
- Best Western International Annecy Hotel Annecy
- Best Western Annecy
- Annecy Best Western