We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A medium size hotel with a great location” 4 of 5 stars
Review of Mercure Annecy Centre

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Mercure Annecy Centre to your Saves list
Mercure Annecy Centre
4.0 of 5 Hotel   |   26 Rue Vaugelas, 74000 Annecy, France   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
2 nights = up to 40% off
Ranked #16 of 43 Hotels in Annecy
Certificate of Excellence
Brisbane, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A medium size hotel with a great location”
4 of 5 stars Reviewed October 24, 2013

Hotel Mercure Annecy Centre is a short walk from the rail station. We had a bright comfortable room with a small balcony facing Rue Vagelas. Breakfast was complimentary for seniors over 65 years. The breakfast room is not large, and depending on occupancy it is best to get in early for a table. The hotel is well located on a relatively quiet street (Rue Vagelas), with shops and a supermarket close by, and the old town (many restaurants and quaint buildings) is a block away. The many other attractions of Annecy, including Lac Annecy, Musee Chateau, are within walking distance from the hotel. The hotel staff is helpful and friendly. We stayed 3 nights in the hotel.

Room Tip: Rooms facing Rue Vaugelas come with a small balcony
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Responsable réception at Mercure Annecy Centre, responded to this review, October 28, 2013
Dear Madam, Dear Sir,

Thank you for having taken the time to give us your views on your stay in Mercure Annecy centre

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you again in Mercure Annecy Centre.

Yours sincerely
Best regards
Annick BOYER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

354 reviews from our community

Traveler rating
    69
    180
    70
    29
    6
See reviews for
44
200
25
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mountain View, California
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed October 19, 2013

Stayed here for 3 nights and the location cannot be beat. 10 minute walk from the train station and then 5-10 minutes from the hotel to the old town. Incredibly friendly front desk and breakfast (which came with our room) was good. Fresh fruit, breads and cake, yogurt and even some hot options of eggs and sausages. Good value. Excellent Internet, lots of hot water, quiet neighbors.
The soft furnishings are in need of freshening up. This is something I don't usually comment on, but in this case, they were beginning to look dirty. They probably weren't as I saw a lot of care from the staff, but at some point, you need to keep up appearances and this place is getting there. Curtains and carpet were looking very used. And this bed was one of the hardest I've ever slept on.
We would return as the town is charming and this location is really, really good, but I'd probably look around to see what else was on offer before I booked here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review, October 24, 2013
Dear Madam, dear Sir,

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Looking forward to welcoming you shortly in Mercure Annecy center.

Yours sincerely,

Isabelle SABATIER
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

We stayed at the Mercure for 4 night and found this hotel to be in a superb location, the staff were all really friendly and most helpful, this included the ladies on reception to the lady who was in the breakfast area, If you want to use the hotel as a base in Annecy then you cannot go wrong with this hotel, we would certainly stay there again, thank you for a very pleasant week.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review, October 24, 2013
Dear Madam, Dear Sir,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in Mercure Annecy Centre.

Yours sincerely

Isabelle SABATIER
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 9, 2013

We stayed here at the recommendations of friends from France and were very happy we did. It's very close to the sights. The room was very comfortable and the staff was very helpful and friendly. Excellent value for the money and the breakfast was excellent. A short walk to the train station as well. I'd stay here again in an instant.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review, October 12, 2013
Dear Madam, Dear Sir,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in Mercure Annecy Centre.

Yours sincerely

Isabelle SABATIER
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 19, 2013

This is a nice hotel with very nice staff who are helpful.
However it is extraordinarily difficult to find and we spent ages driving around. Finally it is down a one way street which even then is only open to buses.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review, September 21, 2013
Google Translation
Madame, Monsieur,

Nous vous remercions d'avoir pris le temps de nous donner votre avis sur le Mercure Annecy Centre.
La circulation sur Annecy est compliquée ( travaux devant la gare, Sens unique devant l'hôtel).
Notre équipe de réception était à votre disposition pour vous aider à trouver notre établissement.
Au plaisir de vous accueillir une prochaine fois dans notre hôtel, nous vous souhaitons un excellent week-end.
Très cordialement,
Isabelle SABATIER
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S. Wales
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 30, 2013

This hotel is located amongst the high-street-type shops in Annecy, approximately a 5 min walk from the Old Town with the canals and restaurants and just around the corner from the train station. Although the hotel doesn't have parking, we were able to pull up outside to load/unload the car. We were informed that we could park in "Le Post" carpark and the hotel would pay the overnight fee. The underground carpark was a short 2 min walk from the hotel and we were told it was locked from 1am.

We paid extra for breakfast and were very pleased we did so. The choice for such a small hotel was excellent - the usual ham and cheese selection, croissants and pastries, yoghurt, pancakes and maple syrup, cereal, mini sausages and scrambled egg, fruit juice. It was a great way to start the day and the staff were very efficient at bringing coffee etc. to the table.

We had a large, comfortable double bed with blackout curtains which ensured we had a good sleep. The shower was large and powerful with a monsoon showerhead option. Free wifi was a welcome perk.

The staff were very friendly and helpful. We received an excellent restaurant recommendation when we asked for advice on where to find a good Italian restaurant.

All in all, an excellent little hotel and we would not think twice about booking this hotel again should we return to Annecy.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review, September 2, 2013
Dear Madam, Dear Sir

Thank you very much for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Thank you for 5/5

Looking forward to welcoming you shortly in Mercure Annecy Centre.

Yours sincerely

Isabelle SABATIER
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MAGNETIC ISLAND
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 26, 2013

This is a small hotel conveniently situated in Annecy. The accommodation is very good, the beds are comfortable giving a good nights sleep. The dinner in the restaurant was of high standard and the staff friendly. The breakfast was the usual continental buffet with plenty of food.Had we arrived a lot earlier, would have loved to explore around the lake which we understood to be beautiful.With overnight accommodation it is often a case of arrive, eat, sleep, eat and out. Certainly would recommend this hotel if staying longer.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review, August 28, 2013
Dear Madam, Dear Sir,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks.
They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in Mercure Annecy Centre.

Yours sincerely

Isabelle SABATIER
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Annecy hotels
0.2 mi away
Ibis Annecy Centre Vieille Ville
0.1 mi away
Hotel Novotel Annecy Centre Atria
1.0 mi away
L'Imperial Palace
L'Imperial Palace
#10 of 43 in Annecy
3.5 of 5 stars 456 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Allobroges Park Hotel
Allobroges Park Hotel
#5 of 43 in Annecy
4.0 of 5 stars 159 reviews
1.9 mi away
Ace Hotel
Ace Hotel
#1 of 4 in Seynod
4.5 of 5 stars 76 reviews
0.1 mi away
BEST WESTERN Hotel Carlton
Show Prices
Show Prices
Show Prices

Been to Mercure Annecy Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Annecy Centre

Address: 26 Rue Vaugelas, 74000 Annecy, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#4 Luxury Hotel in Annecy
#11 Romantic Hotel in Annecy
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Annecy Centre 4*
Number of rooms: 39
Official Description (provided by the hotel):
Located in the center of Annecy near the old town and between the lake and the train station, the 4 stars Mercure Annecy Centre hotel is at the right place for visiting or for your business trips.You could relax in the air conditioned rooms where the decoration is modern and design. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Priceline, Hotels.com, HotelTravel.com, Agoda, Venere and Odigeo so you can book your Mercure Annecy Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Annecy Centre Hotel Annecy
Accor Annecy Centre

Owners: What's your side of the story?

If you own or manage Mercure Annecy Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.