A few weeks back I'd made a reservation to stay at Hotel Central via email. I'd exchanged a variety of emails with the host to ensure our reservation. However, when we arrived, our reservation was no where to be found and the host immediately wanted to know with who I'd had these email conversations - presumably so she could speak with whoever had made the mistake. So, although we'd already mentioned that we were short on time due to another engagement that afternoon, we were asked to pull up the email conversation regarding our reservation. And as it turned out, she was the one I'd conversed with.

Then, even before being shown the room we were to stay in (thankfully they weren't fully booked) she wrote us up a receipt and demanded we pay the two nights ahead. We explained to the host that we'd prefer to see the room before paying as she'd never before mentioned we'd have to pay ahead. We realize it is a small place but don't feel it's unreasonable to ask to see what we're paying for before we pay. She agreed to show us the room, however by this point we were really running out of time to make it to our other appointment so we asked to simply return to the hotel later in the afternoon. The host made it clear there would be no guarantee the reservation would be held until later in the afternoon and we agreed. However, when she realized this meant we were leaving without depositing our things or the money (with the possibility that we'd not return) the initial disorganization and chaos with the reservation issue turned into a very uncomfortable situation. She proceeded to shout at us and slam the door in our face.

Needless to say, I'd not recommend staying here.

A nice old lady receveid me, i stayed there with 3 friends on friday.. A room for 4 was 19€ per person, perfect! The room was clean, but the bathroom was a little small, but fine for the price i payed. Near all the things you have to see in Annecy, and also near good restaurants. I loved it!
Recommended 100%

We were travelling with two young children and another family with two children. We were welcomed by Corinne the hotel owner. She is very friendly, nice and kind to show us where to go around Annecy.

We were impressed with the deco of the hotel. It is nicely deco with lots of unique items. Just walking around and taking some pictures in the hotel is fun. Every corner is filled up with something. Location is fantastic. Walking distance to the old Annecy and the beautiful lake. There are many restaurants around and therefore no problem of looking for eating places. Value for money and you will never regret of staying in this hotel.

I just finished my trip with a friend, both girls, to France and Swiss. Comparing to several hotels we stayed in different cities, this hotel should be one of the top two!
Clean, lovely, full of french style, reasonable price, good location, that's all what i can say. With a nice and friendly hostess, i would definitely stay in this hotel again when i'll be back to Annecy.