A few weeks back I'd made a reservation to stay at Hotel Central via email. I'd exchanged a variety of emails with the host to ensure our reservation. However, when we arrived, our reservation was no where to be found and the host immediately wanted to know with who I'd had these email conversations - presumably so she could speak with whoever had made the mistake. So, although we'd already mentioned that we were short on time due to another engagement that afternoon, we were asked to pull up the email conversation regarding our reservation. And as it turned out, she was the one I'd conversed with.
Then, even before being shown the room we were to stay in (thankfully they weren't fully booked) she wrote us up a receipt and demanded we pay the two nights ahead. We explained to the host that we'd prefer to see the room before paying as she'd never before mentioned we'd have to pay ahead. We realize it is a small place but don't feel it's unreasonable to ask to see what we're paying for before we pay. She agreed to show us the room, however by this point we were really running out of time to make it to our other appointment so we asked to simply return to the hotel later in the afternoon. The host made it clear there would be no guarantee the reservation would be held until later in the afternoon and we agreed. However, when she realized this meant we were leaving without depositing our things or the money (with the possibility that we'd not return) the initial disorganization and chaos with the reservation issue turned into a very uncomfortable situation. She proceeded to shout at us and slam the door in our face.
Needless to say, I'd not recommend staying here.
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