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“Don't do it!” 1 of 5 stars
Review of Un Lieu Unique

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Un Lieu Unique
19, Rue Jean-Jacques Rousseau, 74000 Annecy, France   |  
Hotel amenities
Ranked #15 of 45 hotels in Annecy
Port Fairy, Australia
1 review
2 helpful votes 2 helpful votes
“Don't do it!”
1 of 5 stars Reviewed September 3, 2013

We booked to stay in Le Cocon for 3 nights in July. Even before we arrived, this accommodation was a concern, there were a great number of emails back and forth to organise access and payment, so we already had misgivings, but we thought it would be fine. We drove with our two small children for 6 hours to reach Annecy and arrived at about 6:30pm, we managed to find a carpark, then the entrance to the apartment, we made our way through the rundown, dirty alley and found the key under the mat for the apartment and let ourselves in. There were dishes on the bench in the microscopic kitchen. The bathroom floor was covered in wet towels and bed looked like someone had just left it. We were devastated. We quickly rang another hotel in the area and managed to find alternative accommodation. Emilie's excuse was that she thought we were arriving later and the cleaner had not come yet! Later than 6:30pm! I have still not received my 420 euros back, and have just placed it in the hands of my bank and travel insurer, seeing as Emilie no longer responds to my emails. This was the only bad experience from our recent 5 week holiday.

Room Tip: Don't bother
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Norwegian first
  • Any
English first
Paris, France
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed July 9, 2013 via mobile

Design lovely pure and very white but still cosy... Very central our 5 year old loved the mezzanine bed...
Small equiped kitchen although we did not cook we did enjoy a very fine wine accompagnied by local cheeses meats and fruit from the market one evening...
If your a light sleeper might be disturbed by the central location with the delivery vans making early delivery or late night revelries ... But the bed and bedding is very comfortable... Would recommend

  • Stayed April 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 1, 2013

We stayed here 2 nights in the Dolce apartment. Entry the 1st time is a bit daunting via a dark hallway till you find the light switch. However when you follow the instructions given by Emilie, entry to the apartment is easy. Once inside and on your balcony overlooking the canal you will forget all about the hallway. Annecy is a charming little town, well worth a visit. A huge bath with hand held shower is in the middle of the room, a small kitchenette is included and an nespresso machine, perfect for a romantic getaway. Highly recommended.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2013

Staying here is such an experience. We've no idea what we booked is not the hotel but the service apartment! The day we arrived Annecy was freezing and raining. We got of the train around 2 PM then decided to walk to the hotel. It's located on Rue Jean-Jacques Rousseau, which is not difficult to fine, not even for the hotel itself if...you've known it's not the hotel but the apartment.

We've walked along Rue Jean-Jacques Rousseau several times, to find the hotel. Finally, we've seen #19 but still couldn't believe it's the right place so we kept walking then we've seen the small sign on the door of #18 - Un Lieu Unique, eventually.

Unlike what we've seen in the room, the entrance is totally different. The gate is old wooden style, a bit scary, while the room decoration is cozy & modern. With several attempts, we finally got the gate open then we have walked through smelly, scary dark corridor to 1st level and found nothing but another 3 dark doors and the safety box.

Now we felt pretty sure we're in the right place since we've seen the brochure of the hotel, the one we've booked and a bunch of travel info leaflet. Still, we've no idea how to get into the room but quite sure we need some kinds of code to open the safety box and get the key so...it's time to call them.

5 minutes after the called, they sent a security code to us via SMS, unfortunately, they sent us the wrong one and the security box is locked after third attempts so we have to wait another 10 mins for the box to be reset then try the new code then, finally got the key!!

So it took us almost an hour to get into the room. However, the room is so pretty & cozy, exactly like we've seen in the website! Also, smell very nice and warm. They provide everything we'd need, wifi password, nespresso machine, kitchenware, microwave, flat screen TV, fur blanket. The bed is warm & cozy. The bathroom is so cute, shower + rain shower in a wooden bath tub. The water is hot with strong pressure. It felt so good taking a hot shower after been through the rain, freezing weather.

Room Tip: There's no lobby or front desk so...'d call them before arrival! It's the service apart...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 15, 2012

I would like to share my recent travel experience from my trip to Annecy, France. The city lives up to its reputation and it is one of the most beautiful and romantic places in the world. But I’m writing this review to talk about my experience of staying at the Un Lieu Unique Vacation Home. I have stayed at a lot of hotels and resorts earlier but I never knew that a vacation home can be so much beautiful. They give you a choice to different types of apartments and they are all so beautiful that it’s just not possible to describe them in words. Un Lieu Unique Vacation home is a heaven on earth.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 5, 2012

well it was one of the bad hotel condition since the hotel room has diffident kind of Rodents and Insects which make my stay with my family to nightmare , the entrance of the apartment was so bad and dirty , also no one was there on both check in and out time ! , i sent a complaint to refund my money but not even an apologize from the hotel apartment about what happens ...

Room Tip: please do not even think about it !
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
92 reviews 92 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 2, 2012

Getting there was a nightmare! The road leading to the accommodation was closes to traffic due to the markets but we were unaware of that. We were advised by owners to park at the st Claire parking,but that was blocked due to the markets. So we spent a good 1 hour trying to locate this st Claire parking.
Park at hotel de ville instead.close enough and easy to locate.
The entrance to the room was scary and dark.
But the room itself was really great and the views alike. Can't complain about the price at all when you get a view like that. Right beside the canal and on Sundays,the market is right at your doorstep.
Be prepared to have communication issues I'd you don't speak French.
Make sure you ring them or email them beforehand, or else you will regret it.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Un Lieu Unique

Address: 19, Rue Jean-Jacques Rousseau, 74000 Annecy, France
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #15 of 45 hotels in Annecy
Price Range (Based on Average Rates): $$
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