We went to celebrate my wifes birthday. Though we were immediately asked whether we wanted an aperetive we were not offered any water, until they took the wine-order half an hour later. One out of three main courses was finished, the dinner service had just started - no pre-advice on that. Over this the order of the starter got lost and we were served the main courses right away. Bread was offered just before the main courses arrived. We claimed the missing starters and the main courses were taken back. However after 90 minutes we left hungry, still waiting for the main courses to come. Neither did we receive a heartfelt apology nor did the restaurant manager handle the situation in a professional manner.
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