I stayed two full weeks in this pretentious hotel and it is really not worth the price. The overall experience was pretty unpleasant. One afternoon the cleaning team (who had already made up my room in the morning) entered my room while I was in, ready to take a shower... On a Saturday night the fire alarm activated at 11:30pm without proper justification... Two nights in a row some drunkards were fighting right below my window (port view) between 4am and 5am... Heating system in my room was not working...(it was cooling instead of warming)... Do I have to add anything else? Oh, yes: the general impoliteness and arrogance of the hotel management (I had a pair of shoes damages by their wonderful "shoe brush", they refused to give me the coordinates of their insurance, stating that their insurance only covers damages beyond 15000 euros...). This was my very first time at a Radisson hotel worldwide and also the last one. Dear Radisson management, just make a booking with some of your competitors and try to learn what to be professional means and how to retain customers. Virtually hopeless.
- Official Description (provided by the hotel):
- 10 minutes walking from down town ! ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Hotel, Marseille Vieux Port Hotel Marseille
- Radisson Marseille
- Marseille Radisson