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“Great location dirty bathroom” 3 of 5 stars
Review of Grand Tonic Hotel Vieux Port

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Grand Tonic Hotel Vieux Port
4.0 of 5 Hotel   |   43, quai des Belges, 13001 Marseille, France (Opéra)   |  
Hotel amenities
Ranked #84 of 123 Hotels in Marseille
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great location dirty bathroom”
3 of 5 stars Reviewed June 10, 2013

Location is excellent, close to bars, restaurants and harbour?

The bedroom was poor, with marked walls, small beds, old furniture and one of the dirtiest bathrooms I have seen in a hotel for years. The housekeepers and managers should be ashamed of the mould on the ceiling and tiles. The towels were also old and not very luxurious.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    27
    85
    48
    36
    23
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19
95
16
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Kristiansand, Norway
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2013

We spent one night in this hotel on my first visist to Marseille. The location of the hotel is excellent, close to the Vieux Port Metro station. Although there is a lot going on right outside the hotel, our room was surprisingly quiet - but it did not face the harbour, but a side street. The room's size was ok, the bed was very good and the bathroom was clean.
We did not try the breakfast.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 9, 2013

First visit to Marseilles and booked a one night's stay at the Grand Tonic Hotel -it was so very disappointing. Room was advertised as "superior" however on arrival we were shown to a very small back room which was anything but "superior". Small, shabby, dark and dingy are the adjectives that spring to mind.
When we complained the receptionist said that had we wanted a better room we should have asked for a "privileged" room and not "superior" !.
Room was supposed to be suitable for disabled access - however the bathroom was so small I would be most surprised if you could manage to move a wheelchair around.
Hotel is situated at an excellent location at the Vieux port - but for the price they charged and the room/outlook we got - for me it was not value for money.
Breakfast was reasonable but staff seemed a bit over-worked.
Would definitely not stay in this hotel again.

Room Tip: At this hotel - Superior rooms actually mean basic - Privileged must mean slightly better ??
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Northampton UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 24, 2013

We stayed at this hotel for four nights in April 2013. We paid for a superior room, but the room was extremely small and 'tired'. Finish on furniture was chipped and burn marked and there was biro/pencil scrawl on the wallpaper above the bed. There were also fitments on the toilet seat missing. No problem with the staff, they were very pleasant and helpful and the cleanliness was fine. For a four star hotel, however, we felt that it did not come up to standard.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 23, 2013

The location couldn't be better. It is at the Vieux Port, within walking distance to a lot of restaurant and bar, old town area and more. The bus up to NotreDam de la garde is around the corner from the hotel.

The hotel is not huge, My room is nicely renovated, good size and comfortable. No noise even is near main thoroughfare. I did not experience the breakfast.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2013

This hotel is well located as just on the "Vieux port" of Marseille but once you get in, it looks a bit shaggy. Rooms are nice if you manage to get the view on the portyard, otherwise it is a little gloomy. The staff is ok but was surprized to see a waiter cutting his nales on the terrace where people have breakfast!Not professionnal at all!

Stayed March 2013, traveled as a couple
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Island of Malta, Malta
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 19, 2013

The location is excellent. It overlooks the vieux port which is wonderful. Just minutes away from great restaurants and the main shopping streets. The room felt a bit cold at times and unfortunately it was not possible to increase the heating. Room was spacious but the windows on the top floor are quite small.

Room Tip: Rooms on lower floors have much larger windows thus giving a nicer view.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Tonic Hotel Vieux Port

Address: 43, quai des Belges, 13001 Marseille, France
Location: France > Provence > Bouches-du-Rhone > Marseille > Opéra
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#20 Luxury Hotel in Marseille
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Tonic Hotel Vieux Port 4*
Number of rooms: 56
Official Description (provided by the hotel):
In the HEART of Marseille, on the Old Port, the Grand Tonic Hotel proposes to welcome you in 56 design rooms equipped with high-tech equipment: flat-faced screen LCD, Wi-Fi access, individual safe deposit box, mini bar, air-conditioning. In each bathroom, a whirlpool bath-tub invites you to the relaxation. In 16 of these rooms, with view, you can add the old port blue to the screen. You have also at your disposal at the Tonic Hotel 2 rooms of seminar. ... more   less 
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Also Known As:
Tonic Hotel Marseille

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