We stayed at the Sofitel Marseille Vieux-Port in June 2012 for two nights. The Reception staff were all extremely friendly, efficient and courteous and made you feel welcome. The Concierge was only too willing to assist us with any questions we had.
We had a room overlooking the Vieux-Port; views from our terrace were beautiful. The room was spacious and clean and the bathroom well stocked.
Drinks and tapas in the bar were good and once again the staff we friendly.
The hotel is located in a good position with easy access to the Port.
We wouldn’t hesitate to recommend the hotel to our friends and should we ever visit Marseille again would definitely stay there.

Decided to stay at this hotel because of good reviews and a view everybody was talking about. After my 2 nights stay in Marseille I would say that Sofitel is a right place to stay. Not forget the view – it was really to die for.

The hotel is located above Old Port providing magnificent views over that port. However one may need a taxi to get there from Marseille Train Station (Gare Saint Charles). The check in was fast and pleasant: the reception girl even showed us the way to the room to check if everything is okay. The room was modern decorated with large panno on the wall and window between shower and the rest of the room. That window allows seeing Vieux Port while taking a shower. For more privacy the window could be blinded by Venetian blind. Free Wi-Fi, not super fast, but reliable. For a faster connection a cable could be used (free) or special paid W-Fi service. What I like the most is a rain shower and the comfiest bed ever.

We made a reservation for a dinner at Sofitel’s restaurant Les Trois Forts. And dinner was above any expectation: wise wine list, luxurious service, attentive wait staff, and mouthwatering dishes with marvelous presentation. The chef mistakenly sent out medium well filet mignon instead of medium rare. Once I noticed that the new dish flew to me in a minute. And it was perfectly done. The breakfast the next morning was all about awe-inspiring views of gorgeous sunlit Marseille perspective and ultimate quality and cooking style of products. The scrambling eggs were just perfect. It was a Christmas time and there was a table aside with local Christmas specialties. Once you come to Sofitel try not to miss the breakfast!

The hotel features a spa with treatments, hammam, sauna and large Jacuzzi. During my visit this place was a bit crowded but still relaxing. Massage water pipe in the Jacuzzi was a good treat for my back. Sauna is large enough as well as hammam.

The lobby bar adjacent to reception was a smart place for an evening cocktail or quick midnight snack in French ambiance. The cocktails were quite creative both with ingredients and presentation. Live music performed by a nice couple gave unrivalled backdrop for a superb evening.

Magnificent view of the port both from the room and the rooftop restaurant; great location by the conference center and easy access to the Vieux-Port area; rental mopeds for touring around. This Hotel could be magnificent! But, taken as a whole, the experience was just above mediocre. For example, the poolside restaurant is "owned by someone else" and the rudeness of the staff was "out of our control". The outdoor pool was dirty and small. The room felt crowded even for a hotel in France. The staff was pleasant but distracted. We left after two nights and spent the rest of our time at a wonderful hotel a mile away on the beach.

Our short stay at this Sofitel Marseille Vieux-Port was very pleasant. Valet service was efficient. The young lady at Reception was professional and courteous.
Our room with a terrace was spacious, clean, well appointed, overlooking the Vieux-Port... what a beautiful view!
They told us they won a price for best breakfast in France - it was indeed excellent.
We have only good comments about this hotel and - if in Marseilles again - we would consider staying there once more.