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“Visit to Marseille August 2013” 5 of 5 stars
Review of Ibis Marseille Centre Gare Saint Charles

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Ibis Marseille Centre Gare Saint Charles
3.0 of 5 Hotel   |   Square Narvik | Esplanade Saint Charles, 13001 Marseille, France   |  
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Ranked #22 of 123 Hotels in Marseille
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705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Lovenjoel, Brabant, Belgium
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 2, 2013

The hotel is located near the railway station. The hotel is clean and kept tidy. Breakfast is good quality for money. Free wifi access works fine although you need to through registery process for every session. The personel at reception are superfriendly and helpfull. The rooms 120,220,320 etc have a special equiped bathroom for wheelchairs but the airco makes a intermittent short but hard noise even when you switch off the system. Hotel management is aware of this problem. It is a shame that you are not imformed of this defect in advance.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
l'Etang-la-Ville
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2013 via mobile

Numerous comments on this forum single out the location, comfortable bed and the friendliness of the staff as the key features of this hotel, with which I completely agree. We were taking train every day to Cassis visiting the beach so this was an ideal location to start from. This Ibis is a no-nonsense hotel that imaginatively cuts the frills to a strict minimum, examples abound, such as minimal air-conditioning, very low water pressure to reduce water flow, one all-purpose liquid soap for shower, shampoo and face wash, one all purpose towel, etc. so one should have realistic expectations in this hotel. The comfort level is adequate for a family or business stay as all necessary amenities are provided. The rooms are really not terribly small as some complain. We even had a two-seater sofa bed in our room. The Wi-fi connection drops frequently and needs to be reconnected from time to time, otherwise it worked fine and was free of cost.

I would single out the restaurant as an attraction (except at breakfast when crowded) as it provided good food at a reasonable cost in pleasant surroundings outdoors, with a two-course menu starting at 10€. Marie, the Maitre d' is very active, welcoming, courteous and smiling. We took several meals in the restaurant, however, since we had pre-paid our stay had to settle the bill each time we had a breakfast or a meal, rather than charging to our account to settle at the end of our stay. Perhaps the hotel management should look into this.

Stayed August 2013
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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2013

Typical Ibis hotel which is great because you know what to expect, however this room was actually better than expected and unusually large. Air conditioning was great and the service was perfect. The location of this hotel is fantastic for anyone using the train system either from out of Marseille or the underground around the city. Station is practically across the road from the hotel making it great. Would definitely stay here again and would recommend to anyone.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hyderabad, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

No Frills, but a friendly Service and clean Room. We had to spend only one Night there and for this Reason it was fully ok to go there. Room was very simple outfitted - as usual in this Ibis Hotels - but we already used to be and that was fully ok for just one Night. for Breakfast, we did choose, we have to say that it was very delicious. Large Ibis Hotel, many Guests there.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 15, 2013

It was a short Trip to Marseille there and we did felt good in this Ibis Hotel, because it was very near from the Train Station and also Metro Station was nearby. Although we have been there only 2 Nights, we say, that it was all very friendly and totally clean there. During our Trip, we went two times there for Breakfast, wich was nice decorated and all fresh. Good Coffee and good Baguette there!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Marseille Centre Gare Saint Charles

Address: Square Narvik | Esplanade Saint Charles, 13001 Marseille, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Marseille
#7 Best Value Hotel in Marseille
#16 Business Hotel in Marseille
#18 Romantic Hotel in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Marseille Centre Gare Saint Charles 3*
Number of rooms: 172
Official Description (provided by the hotel):
Situe au pied de la Gare Marseille Saint-Charles, l'hotel Ibis Marseille Centre Gare Saint-Charles propose des chambres climatisees et confortables. Ideal pour vos deplacements professionnels ou loisir, sa localisation facilite l'acces aux principaux sites marseillais : Le Vieux-Port, La Canebiere, le MuCEM, les Plages, le Stade Velodrome, le Quartier du Panier qui a inspire la serie << Plus Belle La Vie>>... Chambres equipees de la nouvelle literie "Sweet Bed by ibis" et d'un acces wifi offert. Pour vos reunions ou journee d'etude, nous disposons de 6 salles equipees pour seminaire, reunion de travail, formation, recrutement. Notre Hotel est ideal pour les croisieres en Mediterrannee au depart de Marseille (Terminal J4 a 15 minutes) ... more   less 
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Also Known As:
Ibis Marseille Gare Saint Charles Hotel Marseille

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