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“Excellent location” 5 of 5 stars
Review of Mercure Marseille Centre Vieux Port

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Mercure Marseille Centre Vieux Port
4.0 of 5 Hotel   |   1 rue Neuve Saint Martin, 13001 Marseille, France   |  
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Hotel amenities
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2 nights = up to 40% off
Ranked #17 of 123 Hotels in Marseille
Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Excellent location”
5 of 5 stars Reviewed June 30, 2013

It was difficult to find the hotel by car initially because it is in a small street in a very busy area. Then the carpark entrance is in another street, so research it carefully beforehand.
Having done that, it is in a great location beside a big shopping centre and very close to the old port and restaurants. The staff could speak excellent English. For some reason the restaurant wasn't open for dinner but they still hastily provided tables and meals around the bar area. This made it all very casual and friendly and the food was very nice. Breakfast selection was wonderful.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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535 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rijeka, Croatia
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 29, 2013

Hotel is situated near old city center, walking distance 5 minutes.
Older but renewed hotel, on high level in all aspects. Room are spacious, clean and comfortable.
Hotel offers everything you need for pleasant stay.
Breakfast was very good with various food offered.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 20, 2013

This very central hotel offers newly decorated, spacious rooms very close to the old harbour of Marseille. The rooms have free Wifi, safe and AC and the bathroom has a very nice rainfall shower. The breakfast as well the lunch was excellent with a high variety of fresh food. The hotel has a modern conference area with different room sizes available.
The staff was always friendly and supportive with a high level of spoken English (as this is not a given in French hotels).
Just right beside the hotel entrance is an entry to big shopping mall inclusive Galeries Lafayette and Fnac.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

The hotel is of high quality with an excellent situation about 5 minutes to walk from the old Harbour. The rooms are very clean and comfortable. Breakfast has a large choice. The hotel was very busy but the staff was extremely friendly and helpful.
I would like to thank specially Mr. Franck Balthazard the room division manager who treated my special request in a very Professional manner.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edinburgh
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 12, 2013

The hotel is very close to the city centre - it adjoins the sizeable new shopping centre which has exits to La Canabiere and the Vieux Port so it couldn't be much better. (It's about 10 minutes walk in the other direction to the railway station.) We returned late both nights - from Rue Paradis and Le Panier districts - and felt completely safe at all times.
We were on the 11th floor and had a great view directly towards Notre Dame de la Garde and with the Vieux Port to the right. There was plenty of space in a good quality room (standard double), and the breakfast was excellent. There were abundant choices for everything, supplemented by a chef who quickly cooked your omelettes,etc. to order.
The staff at reception were friendly, enthusiastic and helpful - happy to give advice on places to see and things to do. We felt that the lady serving the bar late at night was the only person who had a bad attitude to her job, but it didn't spoil our overall experience.

Room Tip: The higher floors have great views to Notre Dame
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Madrid, Spain
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 11, 2013

It's very well located downtown, close to the old port. The streets around don't look very well specially at night, take care. The hotel is renovated, rooms are ok and the breakfast is quite good. Acceptable.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 10, 2013

For a 4 start hotel I found the rooms to be sub standard. The shower was very small and a large person would not have fitted in.
I did like that it was a short walk to the harbour and the staff was friendly.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Marseille Centre Vieux Port

Address: 1 rue Neuve Saint Martin, 13001 Marseille, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#11 Luxury Hotel in Marseille
#12 Romantic Hotel in Marseille
#16 Family Hotel in Marseille
#25 Business Hotel in Marseille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Marseille Centre Vieux Port 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Hotel Mercure Marseille Centre has 199 rooms and is located next to the WTC convention center, just a short walk from the Jardin des Vestiges and 5 mins walk from the Vieux Port (old port). The hotel is 5 mins from St Charles TGV train station and 25 mins from the airport by highway. It has a bar and 11 meeting rooms. The hotel is part of the Bourse shopping center, which has over 100 shops. Paying car park. ... more   less 
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Also Known As:
Mercure Marseille Centre Hotel Marseille
Accor Marseille Euro Centre

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