We returned this fall for another wonderful stay at the Hotel Welcome, this time for two nights. Much has been written by me and other travelers about the hotel's location and wonderful views, and this time, I want to compliment the hotel's management and staff. This is a popular hotel that needs to be booked well in advance, but the people who work there treat their guests like the hotel is a start up and they are building a reputation. I hope that makes sense. I'm trying the describe that when you stay at the Hotel Welcome, you feel like you are the only guest they have and they know you. From the minute you walk in the door, you are greeted with a warm smile and gracious service, and I feel that management went a bit beyond what is necessary this year. Within a half an hour of our arrival in Nice, my husband's wallet was pickpocketed at the Nice St. Augustin train station. One of our credit card companies was able to get us a replacement card within three days of our reporting the loss, but someone needed to sign for it. After our two nights in Villefranche, we were moving to Cannes for a convention, and there wouldn't be anyone in our apartment building who could do this for us. We were not going to be guests of the Hotel Welcome at the time of the delivery, but the staff graciously agreed to accept the package. They called us when the package arrived and all was well. Not only was management very helpful in solving our problem, but these were people that we were more than comfortable asking to do this for us. That comfort level came from the great service and personal attention we have enjoyed during our stays at the Hotel Welcome, and we will be going back for another stay.